Bottomline Technologies Names Mullen CEO; Mullen to Lead Next Growth Phase in Culmination of Two-Year Succession Plan.

Business/Technology Editors

PORTSMOUTH, N.H.--(BUSINESS WIRE)--Aug. 23, 2002

The Board of Directors of Bottomline Technologies, Inc.(R) (Nasdaq: EPAY) named Joseph Mullen as president and chief executive officer. This appointment is the culmination of a two-year succession plan, which included Mullen's promotion to president of Bottomline Technologies two years ago. Prior to his appointment as president, Mullen served as executive vice president and chief operating officer. He has been a director of the Company since 1996.

Dan McGurl, founder of Bottomline, has been chief executive officer and will continue as chairman of the Board of Directors.

"Joe Mullen has been a major force in the strategic growth of the business and as president has demonstrated the leadership, skills and vision necessary to assume the CEO role," stated McGurl. "Mullen brings unique qualifications to the CEO position. In addition to his thirteen years experience with the company, his industry knowledge and integrity equip Joe to lead and grow the company to the next level."

"I appreciate the confidence the board has demonstrated in appointing me CEO," said Mullen. "I am proud of Bottomline Technologies' achievements to date and look forward to working with our employees and customers in continuing our leadership in Financial Resource Management solutions."

About Bottomline Technologies

Bottomline Technologies(R) (Nasdaq: EPAY) is a leading global technology provider of Financial Resource Management (FRM) software and services. Bottomline's comprehensive suite of FRM offerings enables businesses and financial institutions to more effectively manage their critical financial transactions, cash decisions and trading partner relationships, leveraging the Web. FRM Applications include Electronic Payments and Cash Management, Electronic Invoice Receipt and Management, Electronic Invoice Presentment and Payment (EIPP), Electronic Banking and Information Reporting. Founded in 1989, Bottomline maintains its corporate headquarters in Portsmouth, NH and international headquarters in Reading, England. For more information, visit Bottomline on the Web at www.bottomline.com, or dial [phone] or [phone].

Cautionary Language

This press release may contain forward-looking statements that involve risks and uncertainties, including statements regarding expected benefits of use of the Company's products and future growth or results. Among the important factors which could cause actual results to differ materially from those in the forward-looking statements are competition, market demand, technological change, strategic relationships, recent acquisitions, international operations and general economic conditions. For additional discussion of factors that could impact Bottomline Technologies' financial results, refer to the Company's Form 10K filed September 2001 and Form 10Q filed May 2002.