Bottomline Technologies' Subsidiary Create!form Announces Create!stream v3.0 for Intelligent Document Distribution.

Business Editors/High-Tech Writers

PORTSMOUTH, N.H. & WALTHAM, Mass.--(BUSINESS WIRE)--Dec. 15, 2003

Advanced routing and distribution enable rules-based automation

for electronic document delivery, saving time and adding

efficiency for Create!form users

Create!form, Inc. - A Bottomline Technologies Company (Nasdaq:EPAY), and a leading global provider of software products that streamline and e-enable output formatting and electronic delivery of business documents, today announced the release of Create!stream(TM) version 3.0. This major update of the company's intelligent document routing and delivery software for the Create!form suite of output management products features a newly redesigned user interface for greater ease of use and improved processing speeds.

Kurt A. Mueffelmann, Create!form, Inc.'s president stated, "Built upon a model of end-user empowerment, Create!stream v3.0 makes the intelligent delivery of documents easier and more efficient than ever. With Create!stream, users can customize the delivery of documents based on individual needs and business requirements. For example, utilizing conditions in the data, Create!stream's intelligent delivery capability can deliver invoices to customers based on their preference for e-mailed, faxed or printed copies. It also automates the document burst and collate process, eliminating the need for machines or manual intervention. Create!stream's automated document delivery can provide companies with substantial time and cost savings and enhanced productivity."

Create!stream enables organizations to seamlessly copy, split, redistribute and bind documents from existing business applications. Create!stream's intelligent delivery function employs user-defined rules that enable the splitting of a single large spool file into numerous documents, extract data from any one (or all) of those documents for other applications to use, then distribute any one (or all) of the documents to multiple queues for printing, e-mailing, faxing, archiving or Web self-service retrieval with the Create!form output management suite of products. A new user interface includes a convenient drag-and-drop interface for configuring document handling and distribution instructions. Create!stream v3.0 also features improved processing speed for increased efficiency, centralized administration of delivery templates, and template mapping from within the Create!stream interface for faster routing configuration and management. Create!stream runs on any Windows NT, 2000, or 2003 server and manages files from a wide variety of sources, including OS/400, Windows, UNIX, and VMS systems.

Pricing and Availability

Create!stream v3.0 is available immediately to new and existing Create!form customers. Create!stream is bundled with Create!form and Create!form - PSE1 edition products, or can be purchased separately for $2,495 USD. For more information on Create!form products, contact Create!form, Inc. at: 781-487-6799, or via e-mail at [e-mail] or on the Web at: www.createform.com.

About Create!form, Inc.

Create!form develops and markets a full suite of document output management systems for midrange business applications that streamline and electronically automate output formatting, delivery, and archiving of business documents. Create!form products leverage existing IT investments, enabling companies to transition from hard copies to more efficient, cost-effective electronic output, without reengineering existing systems. The company's regional offices in the United States, Europe and Asia Pacific, and extensive partner network, serve a variety of markets, including manufacturing, distribution, health, government, finance, insurance, and education. Customers include Hallmark Cards, Farmers Insurance, Baxter Healthcare, Dow Chemical and Harley-Davidson. Create!form is a wholly-owned subsidiary of Bottomline Technologies (Nasdaq: EPAY), a leading global technology provider of Financial Resource Management (FRM) solutions and services. Founded in 1989, Bottomline maintains corporate headquarters in Portsmouth, NH and Reading, England. For more information, visit www.createform.com or www.bottomline.com.

Create!form and Create!stream are trademarks of Create!form, Inc. - A Bottomline Technologies Company which may be registered in certain jurisdictions. All other brand/product names are trademarks of their respective holders.

Cautionary Language

This press release may contain forward-looking statements that involve risks and uncertainties, including statements regarding expected benefits of use of the Company's products and future growth or results. Among the important factors which could cause actual results to differ materially from those in the forward-looking statements are competition, market demand, technological change, strategic relationships, recent acquisitions, international operations and general economic conditions. For additional discussion of factors that could impact Bottomline Technologies' financial results, refer to the Company's Form 10K filed September 2003, Form 10Q filed May 2003 and any recently filed Form 8K's.