Boston Scientific Corporation Deploys Web-Based Employee and Manager Self-Service Applications From Interlynx.

BOSTON--(BUSINESS WIRE)--March 15, 1999--

-Automation of human resources, benefits and payroll processes

expected to produce $1.5 million annual savings-

Interlynx Technology, a leading provider of web and interactive voice response (IVR)-based human resource employee self-service (ESS) applications, today announced that Boston Scientific Corporation has implemented InterAction(TM), the self-service product developed by Interlynx. The move to self-service is the first time that Boston Scientific, the largest medical device company in the world dedicated to minimally-invasive therapy, has used the World Wide Web for transactional business purposes other than relatively simple information delivery.

With 14,000 employees worldwide, Boston Scientific decided it could not rely on paper-based processes to collect, update and deliver timely information to the company and its employees. "If you're a large company and you don't use employee self-service, then you're using college educated HR professionals to push paper around. We call it `administrivia,'" said Nick Messerschmidt, director of global human resource information systems (HRIS) at Boston Scientific. "Until you provide these tools, people are not doing the work you hired them to do."

InterAction employee and manager self-service applications will enable Boston Scientific's employees to take ownership of their own human resource, benefits and payroll data through the use of web browsers, interactive voice response, email, facsimile and kiosks. Automating these core business processes will save the company time and money, and free HR professionals to perform higher-value work.

Employee Salary and Incentive Review (SIR) was the first InterAction application to be deployed. Boston Scientific managers can process salary increases, promotions, adjustments and incentive awards over the company's intranet, eliminating paperwork and delays typically associated with the review process, while automating many formerly tedious procedures. With the InterAction product, managers are proactively notified when it is time to conduct scheduled employee reviews using electronic routing and workflow capabilities. Upon completion of the review, they route their electronic recommendations up through the approval cycle in a fraction of the time previously required. And, InterAction creates status reports that enable top management to monitor progress.

Employee Salary and Incentive Review is only the initial step in a planned enterprise-wide implementation of InterAction manager and employee self-service applications at over 100 locations worldwide. Some of these applications are Personal Data, Benefits Enrollment, Job Posting, Electronic Pay Stub, Direct Deposit and W4.

"Boston Scientific's deployment of InterAction on a global scale exemplifies the strategic value of our software," said Michael George, president and CEO of Interlynx. "While many self-service initiatives are still producing static, informational systems, Boston Scientific represents a new and emerging breed of organizations focusing on high volume, transaction processing systems that deliver the largest return on investment. We commend them for their progressive approach to self-service," continued George.

In fact, Boston Scientific estimates that full deployment of InterAction will save the company at least $1.5 million a year, a conservative estimate according to a corporate spokesperson. And the company also expects to recognize other benefits including more timely completion of business transactions and enhanced employee satisfaction as many more self-service applications go on-line.

Nick Messerschmidt continued, "The success of our self-service program to date has been very exciting. The management team has been very positive about the InterAction product and looks forward to `rolling out' more of our self-service applications."

About Boston Scientific Corporation

Based in Natick, Massachusetts, Boston Scientific Corporation is committed to the technology of minimally invasive medicine and therapy to improve patient outcomes and reduce health care costs. That thinking has made Boston Scientific a leader in the development and manufacture of products that make minimally invasive therapy possible. Beginning with the steerable catheter in 1969, a device that enables physicians to navigate the body's vascular structure, offerings now include more than 16,000 items in over 60 categories. These products allow physicians to intervene earlier and more precisely, with less risk, less trauma, and reduced hospital stays for patients.

Today, Boston Scientific Corporation is the largest medical device company in the world dedicated to minimally invasive therapy, with six operating divisions, 14,000 employees worldwide, and 10 manufacturing and technology centers around the globe. Sales for the company are expected to be $3 billion in 1999.

About Interlynx

Based in Boston, Interlynx Technology is a leading provider of Web and IVR-based self-service software products for human resources. The Company combines the three necessary components to a strategic self-service initiative- web and voice response access, information supporting events and transactions, and HR service center support - into a single product, InterActionTM, enabling human resource organizations to provide end-to-end employee service delivery. Interlynx also provides standard interfaces to other HR products from PeopleSoft, SAP, Cyborg and Restrac, as well as integration to the knowledgebase product from Foundation Technologies.

Interlynx has been providing innovative self-service application products for human resources since 1994. More than two million people have access to Interlynx self-service solutions at major corporations and organizations including AlliedSignal, CBS, General Electric, Liz Claiborne, Office Depot, and Safeway. For more information view the Company's Web site at http://www.interlynx.com.

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