Boston Communications Group Signs Multiyear Contracts with Three U.S. Regional Wireless Operators.Business Editors/High-Tech Writers WOBURN, Mass.--(BUSINESS WIRE)--April 14, 2004 Carriers Select Billing and Customer Care, Prepaid Wireless Solutions to Cost-Effectively Attract and Retain Subscribers Boston Communications Group bcgi develops products and services that enable wireless operators to fully realize the potential of their networks. bcgi's Access Management, Billing, Payment and Network Solutions help operators rapidly deploy and manage innovative voice and data services for subscribers. , Inc. (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on : BCGI BCGI Boston Communications Group Inc ), a leader in transaction processing Updating the appropriate database records as soon as a transaction (order, payment, etc.) is entered into the computer. It may also imply that confirmations are sent at the same time. Transaction processing systems are the backbone of an organization because they update constantly. solutions for real-time wireless subscriber management, today announced customer signings with three regional carriers. Endless Mountains The Endless Mountains are a chain of mountains in northeastern Pennsylvania. The Endless Mountains region includes Bradford, Sullivan, Susuquehanna, and Wyoming Counties. History and geography Wireless of Tunkhannock, Penn., and Inland Cellular of Lewiston, Idaho Lewiston is the county seat of and largest city in Nez Perce County, Idaho, United States. It is the second largest city in the Idaho Panhandle region behind Coeur d'Alene. , have signed contracts for bcgi Voyager Billing and Customer Care. In addition, Advantage Cellular of Alexandria, Tenn., has selected bcgi Prepaid Wireless for prepaid wireless voice and data services. Endless Mountains Wireless and Inland Cellular selected bcgi Voyager Billing and Customer Care to manage every aspect of customer management with one complete system. With an all-inclusive billing solution that includes provisioning and management of prepaid and postpaid post·paid adj. With the postage having been paid in advance. postpaid Adverb, adj with the postage prepaid Adj. 1. accounts from a single platform, real-time billing and mediation of voice and data, inter-carrier settlements, invoicing, customer care, inventory management and POS (1) See point of sale and packet over SONET. (2) "Parent over shoulder." See digispeak. POS - point of sale operations, these carriers are able to rapidly respond to evolving customer needs. Voyager is pre-integrated to bcgi's suite of Real-Time Subscriber Management and Payment Services solutions to allow carriers to quickly and easily roll out additional services that enable feature-rich prepaid offerings and wireless account funding for prepaid top-up and m-commerce. In addition to choosing Voyager, Inland Cellular also signed for bcgi Network Governor, a real-time solution that helps carriers reduce financial exposure to off-net roaming calls made by subscribers on spending or credit limit plans. "As we continue to expand our wireless offerings to include next-generation voice and data features, it is critical for us to have a comprehensive billing and customer care solution to manage our subscribers," said Chip Damato, general manager of Inland Cellular. "bcgi Voyager enables us to streamline operations and make the most of our investments in next-generation technology by providing a complete system to provision advanced voice and data services, manage all aspects of data events in real-time, and deliver customer care." Advantage Cellular will use bcgi Prepaid Wireless to attract new subscribers with feature-rich prepaid offerings that include nationwide roaming, m-commerce and data services, and Web-based account management tools. bcgi Prepaid Wireless tightly integrates with carriers' billing and network infrastructure to provide real-time event and session management, service plan rating functionality for voice and data, and proactive customer care - through bcgi SELFcare and WEBcare tools, voice and text messaging Sending short messages to a smartphone, pager, PDA or other handheld device. Text messaging implies sending short messages generally no more than a couple of hundred characters in length. - leading to a cost-effective means of servicing and retaining subscribers. Additionally, through integration with bcgi Payment Services solutions, Advantage Cellular can offer subscribers access to multiple recharge channels throughout the U.S. "These carriers are aggressively reaching out to subscribers with offerings that deliver the functionality and convenience to meet current, as well as future, market demands," said E.Y. Snowden, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of bcgi. "Our continued traction with regional carrier customers demonstrates our ability to help them fuel growth by acquiring new subscribers and increasing customer satisfaction." About bcgi Boston Communications Group, Inc. (NASDAQ: BCGI), an S&P Small Cap 600 Index company and Russell 2000 Index Russell 2000 Index An index measuring the performance of the 2,000 smallest companies in the Russell 3000 Index, which is made up of 3,000 of the biggest U.S. stocks. The Russell 2000 serves as a benchmark for small-cap stocks in the United States. company, is a leader in transaction processing solutions for real-time wireless subscriber management, payment services, billing and customer care. Through these solutions, bcgi delivers prepaid and postpaid billing, wireless account recharge and mobile commerce. Founded in 1988, bcgi provides solutions to wireless operators worldwide through a combination of its industry-leading, proprietary software applications, world-class infrastructure and data centers, expertise in telecommunications platform integration, and flexible implementation models. Please visit the bcgi Web site at http://www.bcgi.net. |
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