Boston Communications Group Signs Multi-Year Agreements with Four Regional Carriers.

Business Editors/High-Tech Writers

WOBURN, Mass.--(BUSINESS WIRE)--April 16, 2003

Boston Communications Group, Inc. (NASDAQ: BCGI), a leading provider of transaction processing solutions for real-time wireless subscriber management, payment services, billing and customer care, today announced the signing of multi-year contracts with four regional carriers. Virginia Cellular, LLC of Staunton, Va.; NE Colorado Cellular, Inc. of Fort Morgan, Colo.; and Bermuda Digital Communications, Ltd., d/b/a Cellular One Bermuda, of Hamilton, Bermuda, have all extended their contracts for bcgi Voyager Billing and Customer Care. A new customer, MobileTel, LLC of Larose, La., has implemented the company's prepaid wireless solution for regional carriers, bcgi Prepaid Connection.

bcgi Voyager Billing and Customer Care provides carriers with a complete, hosted solution for customer management, including retail operations, inventory management, network provisioning, inter-carrier relations, billing, invoicing, and customer care. It gives carriers the ability to implement next-generation mobile services using either GSM or CDMA network evolution paths, provide converged voice and data offerings, and enhance customer satisfaction with the resources and assurances of a solution managed by a proven provider. The flexibility of bcgi Voyager Billing and Customer Care also enables carrier customers to rapidly respond to market changes, allowing them to quickly create new rate plans and integrate new network elements.

bcgi Prepaid Connection enables small- and medium-sized carriers to cost-effectively provide customers with a feature-rich prepaid wireless offering that includes nationwide roaming, mobile commerce purchasing power and Web-based customer care tools. As an end-to-end, real-time subscriber management solution, bcgi Prepaid Connection allows carriers to replicate postpaid plans on a prepaid basis and tightly integrates with any billing and network infrastructure. Additionally, through its integration with bcgi Payment Services, carriers can offer subscribers access to more than 115,000 recharge locations across the country.

"In terms of functionality and improving the carrier-customer relationship, Voyager was one step ahead of other billing and customer care systems," said Michael Leverock, chief operating officer for Cellular One Bermuda. "The flexibility of Voyager in enabling us to create new competitive voice and data plans quickly, coupled with bcgi's commitment to future enhancements, are key for us in meeting the evolving needs of our subscribers."

Deployed using bcgi's TOTALsource implementation model, bcgi furnishes all aspects of bcgi Voyager Billing and Customer Care and bcgi Prepaid Connection, including initial hardware and software, implementation and conversion services, ongoing application support, strong feature roadmaps, 7x24 monitoring, alarming, and capacity planning. bcgi TOTALsource provides an end-to-end outsourced environment for the deployment of all bcgi solutions, allowing carriers to get to market quickly and without large capital investments. Additionally, since it includes continuous feature upgrades, TOTALsource mitigates carrier risk by offering the latest capabilities.

"We are pleased that these forward-looking carriers continue to rely on bcgi now and well into the future," said E.Y. Snowden, president and CEO of bcgi. "Our flexible, scalable solutions and outsourced business model enable them to rapidly develop and market new services and rate plans while focusing on future technologies and opportunities that will help them grow their businesses."

About Boston Communications Group, Inc.

Boston Communications Group, Inc. (NASDAQ: BCGI), an S&P Small Cap 600 Index company and Russell 2000 Index company, is a leader in transaction processing solutions for real-time wireless subscriber management, payment services, billing and customer care. Through these solutions, bcgi delivers prepaid and postpaid billing, ATM recharge, mobile commerce and other payment services. Founded in 1988, bcgi provides solutions to carriers through a combination of industry-leading proprietary software applications, a highly scalable transaction processing platform, and its end-to-end implementation model. Through this nationwide real-time infrastructure, bcgi provides one or more of its services to approximately 70 wireless carriers and resellers, including five of the top six national carriers. bcgi handles more than four billion minutes of service a year. Please visit the bcgi Web site at http://www.bcgi.net.