Boston Communications Group Continues Momentum with Regional U.S. Wireless Carriers.Business Editors/High-Tech Writers WOBURN, Mass.--(BUSINESS WIRE)--Sept. 10, 2003 Four Carriers Sign, Renew Multiyear Contracts for Billing and Customer Care, Prepaid Wireless Solutions Boston Communications Group bcgi develops products and services that enable wireless operators to fully realize the potential of their networks. bcgi's Access Management, Billing, Payment and Network Solutions help operators rapidly deploy and manage innovative voice and data services for subscribers. , Inc. (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on : BCGI BCGI Boston Communications Group Inc ), a leading provider of transaction processing Updating the appropriate database records as soon as a transaction (order, payment, etc.) is entered into the computer. It may also imply that confirmations are sent at the same time. Transaction processing systems are the backbone of an organization because they update constantly. solutions for real-time wireless subscriber management, payment services, billing and customer care, today announced new customer signings and contract renewals with four regional carriers. Coastel Communications of Lafayette, La., has selected bcgi Voyager Billing and Customer Care to enhance its subscriber base and streamline business operations. Additionally, Illinois Valley Cellular of Marseilles, Ill.; Thumb Cellular of Pigeon, Mich.; and Bluegrass bluegrass, any species of the large and widely distributed genus Poa, chiefly range and pasture grasses of economic importance in temperate and cool regions. In general, bluegrasses are perennial with fine-leaved foliage that is bluish green in some species. Cellular of Elizabethtown, Ky., have all renewed their contracts to utilize bcgi Prepaid Connection to offer convenient, feature-rich prepaid wireless service to attract new subscribers and decrease operational costs. Coastel, a provider of offshore communications services in the Gulf of Mexico Noun 1. Gulf of Mexico - an arm of the Atlantic to the south of the United States and to the east of Mexico Golfo de Mexico Atlantic, Atlantic Ocean - the 2nd largest ocean; separates North and South America on the west from Europe and Africa on the east , has signed a contract for bcgi Voyager Billing and Customer Care, a sophisticated solution for customer management, including retail operations and inventory management, network provisioning, inter-carrier relations, billing, invoicing, and customer care. The comprehensive system enables carriers to rapidly respond to customer needs, allowing them to quickly create new services and intuitive interfaces for customer service representatives. Regardless of carrier network, be it CDMA (Code Division Multiple Access) A method for transmitting simultaneous signals over a shared portion of the spectrum. The foremost application of CDMA is the digital cellular phone technology from QUALCOMM that operates in the 800 MHz band and 1.9 GHz PCS band. , TDMA (Time Division Multiple Access) A satellite and cellular phone technology that interleaves multiple digital signals onto a single high-speed channel. For cellular, TDMA triples the capacity of the original analog method (FDMA). or GSM, the flexibility of bcgi Voyager supports all types of wireless service and payment plans with the resources and assurances of a proven, end-to-end service. bcgi Prepaid Connection enables small- and medium-sized carriers to cost-effectively provide customers with a robust prepaid wireless offering that includes nationwide roaming, mobile commerce purchasing power Purchasing Power 1. The value of a currency expressed in terms of the amount of goods or services that one unit of money can buy. Purchasing power is important because, all else being equal, inflation decreases the amount of goods or services you'd be able to purchase. 2. and Web-based customer care tools. As an end-to-end, real-time subscriber management solution, bcgi Prepaid Connection allows carriers to replicate postpaid plans on a prepaid basis and tightly integrates with any billing and network infrastructure. Additionally, through its integration with bcgi Payment Services, carriers can offer subscribers access to more than 115,000 recharge locations across the country. "As we strive to compete in a challenging environment, bcgi's outsourced billing and customer care platform provides a powerful solution that will allow us to more efficiently and effectively address the needs of our subscribers while we reduce the cost of servicing them," said Salvatore A. Grasso, managing director and CFO See Chief Financial Officer. of Coastel Communications. "bcgi Voyager Billing and Customer Care will help us deliver premium customer service and support as we roll-out enhanced offerings and continue to concentrate on growing our business--two key initiatives that not only differentiate our services, but also enable us to achieve a competitive advantage in the market." Deployed using bcgi's TOTALsource implementation model, bcgi furnishes all aspects of bcgi Prepaid Connection and bcgi Voyager Billing and Customer Care, including initial hardware and software, implementation and conversion services, on-going application support, 7x24 monitoring, alarming, and capacity planning. bcgi TOTALsource provides a complete outsourced environment for the deployment of all bcgi solutions, allowing carriers to get to market quickly and without large capital investments. "Sharply focused on maintaining a competitive edge, these innovative carriers choose solutions that provide a cost-effective way for them to attract and retain subscribers with advanced features and functionality," said E.Y. Snowden, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of bcgi. "We continue to expand our customer base by leveraging our assets to help carriers increase market penetration and lower their operational costs." About bcgi Boston Communications Group, Inc. (NASDAQ: BCGI), an S&P Small Cap 600 Index company and Russell 2000 Index Russell 2000 Index An index measuring the performance of the 2,000 smallest companies in the Russell 3000 Index, which is made up of 3,000 of the biggest U.S. stocks. The Russell 2000 serves as a benchmark for small-cap stocks in the United States. company, is a leader in transaction processing solutions for real-time wireless subscriber management, payment services, billing and customer care. Through these solutions, bcgi delivers prepaid and postpaid billing, wireless account recharge and mobile commerce payment services. Founded in 1988, bcgi provides solutions to carriers through a combination of its industry-leading, proprietary software applications, world-class infrastructure and data centers, expertise in telecommunications platform integration, and flexible implementation models. bcgi provides one or more of its solutions to more than 100 wireless operators worldwide, including five of the top six U.S. carriers. Please visit the bcgi Web site at http://www.bcgi.net. |
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