Bon Appetit Chooses Instill to Track Food Purchases for 160 Units Across the Country; Instill Purchase Insight to Consolidate and Analyze Corporate-Wide Food Purchase Data.

Business Editors/Technology Writers

REDWOOD CITY, Calif.--(BUSINESS WIRE)--Nov. 1, 2000

Instill Corporation, a leading provider of e-business services for the $376 billion foodservice industry, today announced it has signed a contract with Bon Appetit, a leader in institutional foodservice, to provide data warehousing and business intelligence services to Bon Appetit's 160 units across the country.

Bon Appetit will use Instill(R) Purchase Insight(sm) to collect and analyze all purchase data from their units and report that information back to corporate headquarters. Through the service, valuable information is derived to negotiate with suppliers and vendors and track off-contract buying from their units, thus significantly lowering their food costs.

Bon Appetit's objective is to deliver to each client a unique food experience targeted to the client's individual needs. In order to achieve this, Bon Appetit gives each of their 175 on-staff chefs a broad bandwidth from which to order their products from their suppliers to deliver that unique eating experience.

"Since we negotiate so many items with our suppliers, it becomes virtually impossible to track all the individual purchasing our units have transacted," said Ernie Collins, president, Bon Appetit. "With Purchase Insight, we can now track to make sure our units are buying within our contracts, thus helping us capture all of the rebates we've earned. Collecting and analyzing all this information through Purchase Insight will translate to significant savings and improved efficiencies."

"Bon Appetit, is an independently-minded entrepreneurial organization that is ahead of the curve in advancing their purchasing model to give them needed business intelligence for better buying decisions," said Mack Tilling, CEO and co-founder, Instill. "Purchase Insight is well equipped to handle their needs for quality and integrity of information, data analysis, and sophisticated reporting."

About Instill Purchase Insight

Instill Purchase Insight aggregates purchasing data and provides operators with consolidated reports on their company-wide food purchasing transactions, and tools to analyze the data for potential savings. By aggregating and unifying all corporate food-purchasing data into a single data mart, with consistent product codes across distributors, customers are able to identify opportunities for better pricing, terms, and programs.

About Bon Appetit

Based in Palo Alto, California, Bon Appetit is a premier on site restaurant company providing culinary expertise with a commitment to quality, innovation and customer satisfaction. Since 1987, Bon Appetit has been serving the educational and business industries with full food service management of cafes and catering services. Today the company provides services in twenty-one states and has over 6,000 employees.

About Instill

Instill has been providing e-Business services to the foodservice industry since 1993, delivering e-commerce and information services to the restaurant supply chain including operators, distributors, and manufacturers. The company services and links thousands of operators with their key distributors. Some of the operators using Instill services include, Applebee's International, Delaware North Companies, Fine Host, Five Star, Lettuce Entertain You Enterprises, Marie Callender's and Sodexho Marriott Services. Instill also provides services today to many of the major food manufacturers and has strategic alliances with such partners as The National Restaurant Association and Technomic. With over 200 employees, Instill is headquartered in Redwood City, California. Instill can be reached at 888-Instill or visit Instill's Web site at www.instill.com.

Note to Editors: Instill is a trademark and Instill Purchase Insight is a service mark of Instill Corporation.