Bocada Hires VP of Global Customer Services.BELLEVUE, Wash. -- Bocada, Inc., the leading provider of software for data protection management, today announced the addition of Elizabeth Morgan Morgan, American family of financiers and philanthropists. Junius Spencer Morgan, 1813–90, b. West Springfield, Mass., prospered at investment banking. as Vice President of Global Customer Services. Morgan assumes leadership of the global customer support and services team chiefly responsible for delivering an outstanding 95% customer retention and support renewal rate for the company in 2004. Morgan and her team will continue to ensure that pre-sales, implementation, and post-sales support efforts achieve the demanding standards of large, distributed enterprises worldwide. "The business of Bocada has always been about helping enterprise customers meet their objectives for data protection services quality, cost and compliance. With the rapid growth in our business over the last year, now is the time for us to add a seasoned leader to our team," said John Wilkerson, Executive Vice President of Sales and Services for Bocada. "We are very excited about the job that Elizabeth will do for us." A twenty-year veteran of the technology industry, Morgan has senior product management and field experience for leading companies including PeopleSoft, where she was responsible for ensuring the delivery of quality services and solutions to enterprise customers. Most recently she served as a principal at Voyager Voyager, airplane Voyager, the first airplane to circumnavigate the earth nonstop on a single load of fuel. Designed by Burt Rutan and flown by Dick Rutan and Jeana Yeager, Voyager took off from California on Dec. Capital, LLC (Logical Link Control) See "LANs" under data link protocol. LLC - Logical Link Control , acting as a board advisor for portfolio companies and responsible for Voyager's enterprise software investment strategy. "I am very pleased to join Bocada and be part of a powerhouse A fourth-generation language from Cognos that was introduced in the late 1970s for midrange computers. It supports both character-oriented, terminal-based applications as well as Windows clients. Applications developed under PowerHouse can be imported into Cognos' Axiant client/server environment. team delivering innovative and high quality products and services," Morgan said. About Bocada Bocada software is deployed at more than 170 leading enterprises worldwide to ensure the success of millions of backup jobs, and the cost-effective protection of more than 400,000 mission-critical servers. Bocada customers routinely improve their data protection success rates from less than 60% to more than 99.9%, while reducing costs by millions of dollars per year and meeting compliance standards. Bocada serves 25 of the Fortune 100, including market leaders such as Amgen, JP MorganBankOne, SBC (1) (SBC Communications Inc., San Antonio, TX, www.sbc.com) A large, national telecommunications company that grew from a multitude of local and regional companies, including Southwestern Bell, Pacific Bell and Nevada Bell, into a single, unified brand by 2002. , Sprint, Unilever and Xerox. Bocada is privately held with headquarter head·quar·ter v. head·quar·tered, head·quar·ter·ing, head·quar·ters Usage Problem v.tr. To provide with headquarters: offices in Bellevue, Washington Bellevue is a rapidly growing city in King County, Washington, U.S., across Lake Washington from Seattle. Long known as a suburb or satellite city of Seattle,[1] it is now categorized as an edge city or a boomburb. . |
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