BlueDot Adopts Wireless Technology From Airtuit; HVAC Service Industry Leader Uses Technology to Enhance Productivity and Customer Service.Business Editors & Technology Writers KNOXVILLE, Tenn.--(BUSINESS WIRE)--Jan. 9, 2002 BlueDot, an HVAC (Heating Ventilation Air Conditioning) In the home or small office with a handful of computers, HVAC is more for human comfort than the machines. In large datacenters, a humidity-free room with a steady, cool temperature is essential for the trouble-free national service provider and a division of NorthWestern Corporation Northwestern Corporation is a bulk vending machine company in Morris, Illinois. It was founded in 1909 by Emerson A. Bolen as Northwestern Novelty Company. The 60, Northwestern's bulk vender, began being marketed in 1960. (NYSE NYSE See: New York Stock Exchange : NOR), today announces the rollout of a wireless initiative that enables field service personnel to interact with corporate systems from remote locations. BlueDot chose Airtuit as its wireless partner. Using Airtuit's BlueMoon wireless application server to access its WennSoft system, BlueDot field service personnel now have the ability to accept, update status, and close assigned jobs, to initiate invoicing cycles, and to communicate with central dispatch over any web-enabled mobile device. The purpose of their wireless initiative was to automate the function of work order management, providing productivity gains for the field technician and the dispatcher Software that determines what pending tasks should be done next and assigns the available resources to accomplish it. It may execute other programs or generate a list for human operators to follow. See scheduler. while enabling the company to be more responsive to its customers. BlueDot is an industry leader in adopting technology to achieve operational efficiencies. The decision to move forward with Airtuit and WennSoft came after an extensive evaluation program in its South Florida service area. Once the systems were in place, the challenge faced by the company was to train personnel to properly use the technology. Response to the system was highly positive. According to according to prep. 1. As stated or indicated by; on the authority of: according to historians. 2. In keeping with: according to instructions. 3. Eddie Davis Eddie Davis is the name of:
"BlueDot's intent in exploring wireless technology was to find a solution that could streamline our dispatch system," said Ross Meriwether, CIO CIO: see American Federation of Labor and Congress of Industrial Organizations. (Chief Information Officer) The executive officer in charge of information processing in an organization. BlueDot, "thereby making our operations more efficient while still providing excellent support to the field. With Airtuit's BlueMoon software, we were able to increase the productivity of our field techs, simplify the job of our dispatchers, and increase our responsiveness to the customer. BlueMoon Software with WennSoft has performed extremely well for us, and the support has been exceptional." About BlueDot: Based in Sunrise, FL Blue Dot Services, Inc. is a rapidly growing provider of air conditioning air conditioning, mechanical process for controlling the humidity, temperature, cleanliness, and circulation of air in buildings and rooms. Indoor air is conditioned and regulated to maintain the temperature-humidity ratio that is most comfortable and healthful. , heating and plumbing in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. . The company's 4,000 team members serve more than 900,000 customers from 76 locations in 27 states. Northwestern Corporation, a FORTUNE 500 company, is a leading provider of services and solutions to more than 2 million customers across America in the energy and communications sectors. NorthWestern's partner entities include NorthWestern Services Group, a provider of electric, natural gas and communications services to Midwestern customers; Expanets, the largest mid-market provider of networked communications solutions and services in the United States; BlueDot, a nationwide provider of air conditioning, heating and plumbing; and CornerStone Propane Partners L.P. (NYSE: CNO CNO abbr. chief of naval operations ), the nation's fifth largest retail propane distribution company. Further information on BlueDot is available on the company's web site at www.bluedotdirect.com and on NorthWestern Corporation at www.northwestern.com. About Airtuit: Airtuit, a leading provider of wireless data solutions in the field service industry, offers software products that wirelessly extend enterprise systems for mobile workforces. Airtuit lists such Fortune 1000 companies as Northwestern, Qwest, Eastman Chemical and Landstar as enterprise customers. The delivery of Software Powered Mobility for the enterprise can be made across any network, on any existing system, via any wireless device. The company is headquartered in Knoxville, Tennessee. http://www.airtuit.com |
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