BlueCross BlueShield of South Carolina Adds McKesson CareEnhance 360 to Integrate Care Management Services; Three-Year Agreement Adds Web Services to Current Nurse Triage Program.Business Editors/Health/Medical Writers BROOMFIELD, Colo.--(BUSINESS WIRE)--March 24, 2003 McKesson Corporation announced today that BlueCross BlueShield of South Carolina South Carolina, state of the SE United States. It is bordered by North Carolina (N), the Atlantic Ocean (SE), and Georgia (SW). Facts and Figures Area, 31,055 sq mi (80,432 sq km). Pop. (2000) 4,012,012, a 15. is now offering its employer groups employer group Association of employers Managed care An entity with a current group benefits agreement in effect with a health plan to provide covered health care services to its employee-subscribers and eligible dependents. with 50 or more employees two new health management packages that enable members to combine different healthcare services and move from episodic episodic sporadic; occurring in episodes. e. falling a paroxymal disorder described in Cavalier King Charles spaniels in which affected dogs, starting at an early age, experience episodes of extensor rigidity, possibly brought on by stress. e. to longitudinal care as appropriate. "Because McKesson's services are integrated we can often identify members who have a chronic illness during triage triage Division of patients for priority of care, usually into three categories: those who will not survive even with treatment; those who will survive without treatment; and those whose survival depends on treatment. calls, before they file a claim. When our nurses approach the member at this 'teachable moment' we can ensure higher enrollment rates in BlueCross BlueShield of South Carolina's disease management and case management programs," said Kevin Maher Kevin Maher (born October 17, 1976 in Ilford, London) a footballer who is the current captain of Southend United. Though born in London, he is eligible to play for the Republic of Ireland. Maher is a tough central midfielder. , vice president of CareEnhance Triage and Web Services (1) Loosely, any online service delivered over the Web. Such usage appears in articles from non-technical sources, but not in IT-oriented publications, because definition #2 below describes the correct use of the term. at McKesson Health Solutions, a business unit of McKesson. The companies wanted to increase program value for members and decided that employing McKesson's 24X7 Nurse Triage, used by BlueCross BlueShield of South Carolina members since 1998, could help identify potential disease management and case management participants. The first package consists of 24X7 Nurse Triage, AudioHealth Library(R) and Online Symptom Advisor. The second package contains 24X7 Nurse Triage, CareEnhance(SM) 360, AudioHealth Library and Online Symptom Advisor. For employer groups that select the option with CareEnhance 360, McKesson conducts a mini-health assessment following a triage or general health information encounter. If appropriate, the nurse will refer a member to a case management or disease management program administered by BlueCross BlueShield of South Carolina. "We saw a terrific opportunity to utilize McKesson's triage service as a way to locate members who could benefit from disease management or case management services. We were able to implement that strategy by taking CareEnhance 360 and linking it to services we already had in-house, including our own disease management and case management," said Don Nystrom, senior vice president, Major Group Division at BlueCross BlueShield of South Carolina. BlueCross BlueShield of South Carolina, headquartered in Columbia, S.C. (www.SouthCarolinaBlues.com), is an independent licensee of the Blue Cross and Blue Shield Association
About McKesson Corporation McKesson Corporation is the leading provider of supply, information and care management products and services designed to reduce costs and improve quality across healthcare. Founded in 1833, with annual revenues of more than US$50 billion, McKesson ranks as the 31st largest industrial company in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. . The McKesson Health Solutions business unit offers integrated technologies and services for the payor, provider and pharmaceutical manufacturer markets. The CareEnhance(SM) Services division provides call center and online programs for disease management, nurse triage, early identification and referrals. The CareEnhance(TM) Products division supplies workflow technology Workflow technology is a new field of software products designed to improve the design of information systems. It involves use of workflow engine to execute models of processes. The models can be edited by persons not experienced in programming (e.g. that facilitates case, disease and utilization management Utilization management is the evaluation of the appropriateness, medical need and efficiency of health care services procedures and facilities according to established criteria or guidelines and under the provisions of an applicable health benefits plan. ; business intelligence tools for measuring, reporting, and improving clinical and financial performance; and InterQual(R) Criteria for clinical decision support. The Specialty Pharmaceutical division supplies multiple channels with services for specialty product dispensing, reimbursement, patient support and compliance, and wholesale distribution. |
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