Blue Pumpkin unveils planner. (New Products).
Blue Pumpkin pumpkin, common name for the genus Cucurbita of the family Cucurbitaceae (gourd family), a group that includes the pumpkins and squashes—the names may be used interchangeably and without botanical distinction. C. has introduced its new strategic planning Strategic planning is an organization's process of defining its strategy, or direction, and making decisions on allocating its resources to pursue this strategy, including its capital and people. solution,
Blue Pumpkin Planner. The offering takes a strategic approach to
long-term workforce and budget planning, particularly for multiskilled
and multichannel Using two or more paths for transmission or processing. It can refer to a variety of architectures including (1) multiple I/O channels between the CPU and peripheral devices, (2) multiple wires in a cable, (3) multiple "logical" channels within a single wire or fiber or (4) multiple contact centers. Planner was designed with the ability
to make informed workforce decisions by identifying the best strategy to
support business growth, change or profitability goals. It examines the
strategies behind the headcount with a high-level view of each staffing
scenario and communicates their different advantages and tradeoffs. Blue
Pumpkin Planner aims to help contact centers address issues such as the
savings if cross-skill agents were used, the effect of outsourcing (1) Contracting with outside consultants, software houses or service bureaus to perform systems analysis, programming and datacenter operations. Contrast with insourcing. See netsourcing, ASP, SSP and facilities management. on
costs and the impact of a training program on cost and service levels.
It can help remove the guesswork from planning by quantifying the impact
of each variable change on service level and cost in order to justify
and support strategic staffing and budget recommendations, This can
result in quicker adjustments to chan ge, accelerated decision making
and definitive benchmarks to help measure success. In addition, Planner
can help in capital resources decisions such as purchasing or allocating
hardware, software, desks, etc., in order to complete the workforce
planning Strategic Workforce Planning involves analyzing and forecasting the talent that companies need to execute their business strategy, proactively rather than reactively, it is a critical strategic activity, enabling the organization to identify, develop and sustain the workforce cycle with a comprehensive budget.
www.bluepumpkin.com/877-257-6756
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Copyright 2002, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.
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