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Blue Pumpkin launches German version of workforce optimization solution.


Blue Pumpkin, a provider of enterprise workforce optimization solutions, recently introduced a new version of Blue Pumpkin Director-Enterprise localized for the German market. With the new localized version of Blue Pumpkin's workforce optimization products, German contact centers are better positioned to achieve their business goals by balancing and optimizing costs with employee fairness and customer satisfaction. By distributing and servicing the solution globally and in Germany through local partners, including Siemens Information and Communications Network The transmission channels interconnecting all client and server stations as well as all supporting hardware and software.  and TeleTrain GmbH, Blue Pumpkin has stated it is better able to accelerate its growth as well as increase customer satisfaction through high-touch, personalized service. According to according to
prep.
1. As stated or indicated by; on the authority of: according to historians.

2. In keeping with: according to instructions.

3.
 research firm Frost & Sullivan, Blue Pumpkin's market share has risen to the second-highest spot in Europe, the Middle East and Africa Europe, the Middle East and Africa, usually abbreviated to EMEA, is a regional designation used for government, marketing and business purposes. It is particularly common amongst North American based companies, who often divide their international operations into the  (EMEA (Europe, Middle East, Africa) Refers to that region of the world. For example, one might see products packaged differently for the UK, EMEA and Asia Pacific markets. ), where growth rates Growth Rates

The compounded annualized rate of growth of a company's revenues, earnings, dividends, or other figures.

Notes:
Remember, historically high growth rates don't always mean a high rate of growth looking into the future.
 are predicted to be some of the fastest globally.

www.bluepumpkin.com
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Copyright 2004, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Title Annotation:New Products ...
Publication:Customer Interaction Solutions
Article Type:Brief Article
Geographic Code:4EUGE
Date:Mar 1, 2004
Words:139
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