Blue Cross and Blue Shield of Montana Selects QCSI's qUniversity Solution for Web-Based Training.

Business Editors, Health, Medical & High-Tech Writers

PHOENIX--(BW HealthWire)--July 30, 2002

New Web-Based Training Solution Lowers Training Costs,

Increases Training Availability for BCBS of Montana

Quality Care Solutions Inc. (QCSI), a leading provider of information technology software and services for healthcare payers, announced Blue Cross and Blue Shield of Montana's selection of QCSI's qUniversity solution to provide Web-based training via QCSI's corporate learning portal.

Blue Cross and Blue Shield of Montana (BCBSMT) chose qUniversity to deliver its Web-based training courses that are highly specific to its employees' job functions, both as new training and as refresher courses.

qUniversity was developed for both managed learning, where an organization defines the learning requirements, as well as self-directed learning. This comprehensive training environment will give QCSI clients the ability to provide more training to their employees through a convenient Web portal.

"In the next year we anticipate enrolling approximately 450 employees in qUniversity, saving BCBSMT significant monies on training costs," explained Marianne Krpan, vice president of member services and support. "This additional training lets our employees truly harness the power of QMACS by more efficiently processing claims and configuring benefits."

Gary Cahill, director of training, education, and documentation for QCSI continued, "By deploying qUniversity on a wide scale level, our clients can better leverage their internal resources to drive down administrative cost and to increase member satisfaction levels. This highly-adaptable training method makes organizations more efficient by giving companies better-skilled employees."

About QCSI

QCSI is the leading healthcare payer solution provider offering advanced technology and services using Microsoft technology. Providing safe solutions since 1994, QCSI's growing customer base serves more than 10 million members nationwide. QCSI enables health plans to reduce costs, improve customer service, increase profitability, expand market share and comply with government regulations, including HIPAA.

QCSI's rapid growth is a testament to its commitment to quality and reliability, partnerships with industry leaders such as Microsoft, Compaq and Unisys, and innovative use of advanced technologies to meet customer needs. QCSI's award-winning software and e-Business applications include QMACS, aQDen, aQHealth, and aQServ.

Headquartered in Phoenix, QCSI can be contacted at 888/940-6432 or [e-mail], or visit our Web site at www.qcsi.com for more information.

About Blue Cross and Blue Shield of Montana

BCBSMT, an independent licensee of the Blue Cross and Blue Shield Association, is a 60-year-old Montana business serving some 288,202 members all across the state, plus 140,000 Medicare beneficiaries. Over 1,700 licensed Montana physicians are BCBSMT providers.

Fifty-six hospitals, all critical access or rural hospitals, and over 2,100 allied health care professionals participate with BCBSMT to provide health care services in Montana.

QMACS is a registered trademark and QCSI is a trademark of QCSI. Patent Pending. Other marks referenced herein are the service marks, trademarks, or registered trademarks of their respective owners.