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Blue Cross Blue Shield of Minnesota Increases Claims Processing Efficiency and Flexibility Through Pegasystems' Technology.


Use of Pegasystems' Claim Repair Business Process Management Solution Increases Speed, Quality and Compliance

CAMBRIDGE, Mass. -- Blue Cross Blue Shield Blue Shield A US not-for-profit health care insurer that is a reimbursement intermediary for physicians. Cf Blue Cross.  of Minnesota (BCBS BCBS Blue Cross/Blue Shield
BCBS Basel Committee on Banking Supervision
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 MN) is deploying Pegasystems' Claims Repair Solution Framework(TM) (NASDAQ NASDAQ
 in full National Association of Securities Dealers Automated Quotations

U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on
: PEGA PEGA Programs in Extra-Galactic Astronomy
PEGA Poly(Ethylene Glycol)-Polyacrylamide Copolymer (used in chromatography) 
) to address new Blue Cross Blue Shield Association compliance mandates, boost productivity and increase accuracy across their claims operations. By using the Pegasystems' solution, BCBS MN is improving reusability across the enterprise and reducing the time, cost and effort involved in achieving claims compliance.

Pegasystems' Claims Repair is pre-packaged business process management (BPM) software containing an extensible library of claim edits, HIPAA (Health Insurance Portability & Accountability Act of 1996, Public Law 104-191) Also known as the "Kennedy-Kassebaum Act," this U.S. law protects employees' health insurance coverage when they change or lose their jobs (Title I) and provides standards for patient health,  837 claim message handling, and best practice pre-adjudication workflows. The solution automatically receives, enriches and prepares claims so they can be adjudicated by core payer systems thereby improving straight through processing In financial technology, the ability to process a stock transaction by computer from beginning to end without manual intervention at any of the stages. , reducing claims inventories and saving operational expense.

Claims Repair will help BCBS MN meet Blue Cross Blue Shield Association claims mandates that become effective this October. Aimed at increasing provider satisfaction, the BCBSA BCBSA Blue Cross and Blue Shield Association  mandates remove provider claim-filing restraints by requiring accommodation of claim submissions with larger numbers of claim lines, more precise dollar amounts and more specific units of service. By deploying Claims Repair, BCBS MN expects to achieve compliance by the deadline plus also receive additional value through automating their pre-adjudication claim edits.

"As a leading healthcare organization dedicated to customer service, we have taken a strategic approach to the use of technology across our operations," said Laurie Clark, vice president, Business Design & Enterprise Transactions at BCBS MN. "We have used Pegasystems technology to implement a Common Transaction Framework across multiple areas and now are expanding our relationship by deploying Claims Repair to further automate our claims processing."

"When we wanted to extend the system to new areas, we did a full analysis and found that Pegasystems' Claims Repair would give us the quick time to market and functionality we needed to further automate claims servicing," continued Clark. "Our strategy - and Pega's software capabilities - positions us well to drive productivity across our claims business and ensure outstanding customer satisfaction."

"With its strategic use of technology to achieve business goals, particularly in the areas of productivity and customer service, BCBS MN is raising the bar for other healthcare organizations," said Elizabeth Hart, senior director of Healthcare Solutions, Pegasystems. "BCBS MN has set up BPM best-practice groups within their organization, and they have a clear vision for highly effective end-to-end servicing on which they're executing with impressive results."

About Blue Cross and Blue Shield of Minnesota

Blue Cross and Blue Shield of Minnesota, with headquarters in the St. Paul St. Paul

as a missionary he fearlessly confronts the “perils of waters, of robbers, in the city, in the wilderness.” [N.T.: II Cor. 11:26]

See : Bravery
 suburb of Eagan, was chartered in 1933 as Minnesota's first health plan and continues to carry out its charter mission today: to promote a wider, more economical and timely availability of health services health services Managed care The benefits covered under a health contract  for the people of Minnesota. A nonprofit, taxable organization, Blue Cross is the largest health plan based in Minnesota, covering 2.9 million members in Minnesota and nationally through its health plans or plans administered by its affiliated companies Affiliated Companies

A situation that occurs when one company owns a minority interest (less than 50%) in another company.

Also refers to companies that are related to each other in some way.

Notes:
An affiliated company is sometimes referred to as a subsidiary.
. Blue Cross and Blue Shield of Minnesota is an independent licensee of the Blue Cross and Blue Shield Association
Blue Cross redirects here. For other uses, see Blue Cross (disambiguation)
The Blue Cross and Blue Shield Association (BCBSA) is a American federation of 39 independent, community-based and locally operated Blue Cross and Blue Shield healthcare
, headquartered in Chicago. Go to www.bluecrossmn.com to learn more about Blue Cross and Blue Shield of Minnesota.

About Pegasystems

Pegasystems (NASDAQ: PEGA), the leader in Business Process Management, provides software to drive revenue growth, productivity and agility for the world's most sophisticated organizations. Customers use our award-winning SmartBPM([R]) suite to improve customer service, reach new markets and boost operational effectiveness.

Our patented SmartBPM technology makes enterprise applications easy to build and change by directly capturing business objectives and eliminating manual programming. SmartBPM unifies business rules and processes into composite applications that leverage existing systems -- empowering businesspeople and IT staff to Build for Change([R]), deliver value quickly and outperform their competitors.

Pegasystems' suite is complemented by best-practice frameworks designed for leaders in financial services The examples and perspective in this article or section may not represent a worldwide view of the subject.
Please [ improve this article] or discuss the issue on the talk page.
, insurance, healthcare, government, life sciences, communications, manufacturing and other industries.

Headquartered in Cambridge, MA, Pegasystems has offices in North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. , Europe and Asia. Visit us at www.pega.com.

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Publication:Business Wire
Date:Sep 9, 2008
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