Blaze Software Opens Philadelphia Office and Expands Customer Reach Throughout the Region.Business Editors SAN JOSE San Jose, city, United States San Jose (sănəzā`, săn hōzā`), city (1990 pop. 782,248), seat of Santa Clara co., W central Calif.; founded 1777, inc. 1850. , Calif.--(BUSINESS WIRE)--August 21, 2000 Opening Driven by a Response to Customers' Needs and Commitment to Customer Care In response to rapid growth and customer demand, Blaze Software, Inc. (Nasdaq:BLZE), a leading supplier of "Beyond Personalization(TM)" e-business solutions, today announced the opening of a sales and support office in Philadelphia, Pennsylvania. The new office supports customer demand for Blaze Software's award-winning Blaze Advisor A system for adding rules-based processing into an application from Fair Isaac Corporation, Minneapolis, MN, (www.fairisaac.com). Blaze Advisor is a Java-based rules engine that enables Windows, Solaris and OS/390 applications to be more easily revised by making changes in the rules Solutions Suite as more companies in the northeast region of the U.S. and eastern Canada Eastern Canada (also the Eastern provinces) is the region of Canada generally considered to be east of Manitoba, consisting of the following provinces:
The Philadelphia office joins other offices in the region including New York City New York City: see New York, city. New York City City (pop., 2000: 8,008,278), southeastern New York, at the mouth of the Hudson River. The largest city in the U.S. , Boston and Toronto. These offices locally support leading Blaze customers in several industries including financial services The examples and perspective in this article or section may not represent a worldwide view of the subject. Please [ improve this article] or discuss the issue on the talk page. , healthcare and insurance. Current customers in the Northeast region include AIG AIG addressee indicator group (US DoD) AIG American International Group, Inc AiG Answers in Genesis (religious group in defense of Scripture) AIG Artificial Intelligence Group AIG Australian Industry Group , Fidelity Investments Fidelity Investments is a group of privately held companies in the financial services industry. It is made up by two independent but closely cooperating companies, Fidelity Management and Research Corporation (FMR Co. , New York New York, state, United States New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of Life, Prudential Insurance, Red Celsius, SEI Investments, and Workscape. The new Philadelphia office can be reached by telephone at (610) 524-4160. "Our customers count on us to be there when they need business rules software to drive their mission critical e-business applications," said Joe Masarich, vice president of sales for Blaze Software. "But beyond the initial sales process, Blaze Software is committed to supporting our customers in planning and implementing effective solutions to drive personalized e-business processes and customer care. Through training, consulting, mentoring, and technical support we are able to respond quickly and effectively to customer requests for assistance. As our customer base continues to grow, we continue to add people and offices to service them. Since the start of this year, our North American North American named after North America. North American blastomycosis see North American blastomycosis. North American cattle tick see boophilusannulatus. organization alone has gone from 53 to 104 employees engaged in sales, support, training, and customer services." Blaze Software has also increased its sales and service personnel around the world in response to international demand to implement e-business and personalization solutions. With the recent opening of offices in Melbourne and Sydney, Australia, Blaze Software has shown that it is committed to going "Beyond Personalization" not only with its product offering, but with its service and support as well. Blaze currently has eight North American offices and five international offices serving Europe and Asia-Pacific. An additional worldwide network of customer support and sales centers will be available to support customers using Blaze Advisor upon completion of the proposed Blaze Software merger with Brokat later this year. About the Blaze Advisor Solutions Suite The Blaze Advisor Solutions Suite is an integrated family of products designed to capture the policies, practices, and procedures-or business rules-that drive day-to-day business activity. As a part of the suite, Blaze Advisor Innovator enables corporate policymakers to create and change business policies and procedures Policies and Procedures are a set of documents that describe an organization's policies for operation and the procedures necessary to fulfill the policies. They are often initiated because of some external requirement, such as environmental compliance or other governmental that drive the e-business process intelligence behind business practices such as online campaigns, cross-selling and up-selling and customer relationship management. Recently, Blaze Advisor Innovator(TM) was named "Best of Show" at Internet World 2000 in the marketing and customer service category. Other awards for Blaze Advisor include TMC TMC Technology Marketing Corporation (Norwalk, Connecticut) TMC Texas Medical Center (Houston, TX) TMC Traffic Message Channel TMC The Movie Channel TMC Traffic Management Center Publishing's CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. Excellence Award and two consecutive Crossroads A-List Awards. About Blaze Software Blaze Software, Inc. (Nasdaq:BLZE) is a leading provider of rules-based e-business software enabling adaptable and personalized interaction that is consistent across all contact points. The Blaze Advisor Solutions Suite, written entirely in the Java programming language, is designed to give e-business applications more personalized interaction for users, which can lead to greater customer retention, decreased costs, and increased sales. Blazed applications can be changed on the fly, allowing e-business offerings to respond quickly to changing market conditions, business practices, and customer preferences. Blaze Software's personalization solutions are constructed to be extended easily across contact points (Web, email, call centers) and across processes (customer, employee, partner and supplier). Blaze Software powers e-business projects for more than 200 customers in the high technology, financial, insurance, manufacturing, telecommunications, and healthcare industries, and Blaze Software products are embedded in leading e-business software packages. Blaze Software offers complete support for implementations across extended enterprises and within software applications, including training, consulting, and integration services. Blaze Software is headquartered in San Jose, California San Jose (IPA: /ˌsænhoʊˈzeɪ/) is the third-largest city in California, and the tenth-largest in the United States. It is the county seat of Santa Clara County. , and maintains a global network of subsidiaries and resellers in North and South America, Europe, Australia, and Asia. For more information, visit www.blazesoft.com. Blaze Software, Blaze Advisor, Blaze Advisor Solutions Suite, and Beyond Personalization are trademarks of Blaze Software, Inc. Java is a registered trademark of Sun Microsystems, Inc. Other names are trademarks or registered trademarks of their respective companies. |
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