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Black Box Announces New Technical Support Call Center Opened in Murfreesboro, TN.


PITTSBURGH Pittsburgh (pĭts`bərg), city (1990 pop. 369,879), seat of Allegheny co., SW Pa., at the confluence of the Allegheny and the Monongahela rivers, which there form the Ohio River; inc. 1816.  -- Black Box Corporation (NASDAQ NASDAQ
 in full National Association of Securities Dealers Automated Quotations

U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on
:BBOX) is pleased to announce the opening of its newest Technical Support Call Center in Murfreesboro, Tennessee Murfreesboro is a city in Rutherford County, Tennessee, United States. According to the 2007 census estimate the city had a total population of 92,559. It is the county seat of Rutherford CountyGR6. , located 20 minutes southeast of Nashville Nashville, city (1990 pop. 487,969), state capital, coextensive with Davidson co., central Tenn., on the Cumberland River, in a fertile farm area; inc. as a city 1806, merged with Davidson co. 1963. . This new Call Center provides support for Black Box's numerous Fortune 500 clients and extensive commercial and government client base.

This new Call Center will also handle Remote Monitoring (protocol) remote monitoring - (RMON) A network management protocol that allows network information to be gathered at a single computer. Whereas SNMP gathers network data from a single type of Management Information Base (MIB), RMON 1 defines nine additional MIBs that provide a  for a wide variety of voice technology systems across the country, as well as Remote Technical Support and Project Management. The Call Center is designed to support 100+ agents simultaneously and is staffed 24 hours a day, 7 days a week, 365 days a year to meet the variety of needs that any current or future client may require.

Fred (Friendly Rollabout Engineered for Doctors) A mobile medical conferencing unit. See videoconferencing.

1. FRED - Robert Carr. Language used by Framework, Ashton-Tate.
2.
 C. Young, Black Box Corporation's Chief Executive Officer, commented, "In support of our 40% growth rate this year, this new Call Center is another example of Black Box's commitment to ensure we continue to provide the best client service in the industry."

About Black Box

Black Box is the world's largest technical services company dedicated to designing, building and maintaining today's complicated data and voice infrastructure systems. Black Box services 175,000 clients in 141 countries with 173 offices throughout the world. To learn more, visit the Black Box website at www.blackbox.com.

Black Box and the Double Diamond logo are registered trademarks of BB Technologies, Inc.
COPYRIGHT 2007 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2007, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Apr 17, 2007
Words:225
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