Biztravel.com Recognized for Superior Customer Service and Technology; Company adds Peppers + Rogers, eTravelWorld and Oracle awards to growing list of acclaims.Business Editors PHILADELPHIA--(BUSINESS WIRE)--Oct. 5, 2000 Biztravel.com, a Rosenbluth Interactive company, today announced that it has added three new awards to its already impressive roster. Once again being acknowledged for its superior customer service, biztravel was recently recognized as one of the Peppers + Rogers Group's Top 25 Web Sites, and was awarded the Gold Medal gold medal traditional first prize. [Western Cult: Misc.] See : Prize for Best Customer Service at eTravelWorld. In addition, biztravel and The Wall Street Journal (www.wsj.com) tied for first place for Best Internet Service at Oracle Open World at Yerba Buena Gardens Yerba Buena Gardens is the name for two blocks of public parks located between Third and Fourth, Mission and Folsom Streets in downtown San Francisco, California. The first block bordered by Mission and Howard Streets was opened in 1993. . "Biztravel is a pioneer in the delivery of world-class customer service via the Internet," said Neal Bibeau, president, Rosenbluth Interactive. "We are very pleased to have been recognized by these esteemed organizations, as it underscores our significant presence on the Internet and our commitment to providing the highest standard of customer service." This year, the Peppers + Rogers Group The Rogers Group is a Mauritius-based conglomerate. The Group has a portfolio with interests in sectors such as aviation and tourism, logistics, financial services, distribution and industrials. The Group employs almost 3,000 people. selected its Top 25 sites from an initial pool of 400 sites representing a broad range of industries. Winners were chosen based on an assessment of their capabilities crucial to developing and cultivating customer relationships. The eTravelWorld awards, presented late September in Orlando, Florida The city of Orlando is a major city in central Florida and is the county seat of Orange County, Florida. According to the 2000 census, the city population was 185,951. A 2006 U.S. , saluted the top products, sites, and services in the $2.8 billion-a-year Internet travel industry. Award entries were judged on content and design, structure and functionality, navigation, interactivity, and overall customer experience. Oracle Open World at Yerba Buena Gardens exhibited a roster boasting some of the most celebrated dot.com and start-up companies start-up company A new business. , representing the best in Web technology. The 15,000 attendees, along with a choice group of judges, selected the winners in each category. About biztravel.com Biztravel.com is the foremost full service travel Web site for business travelers, recognized for its world-class customer service, the revolutionary Biztravel Guarantee, and cutting-edge technological applications. These include FareGuard(SM), a patented technology that searches the airlines' systems for lower fares up until the date of departure - allowing biztravel customers to benefit from a price reduction announced by the airlines after they have planned or purchased a trip. Other innovative features on the site include calendar synchronization (1) See synchronous and synchronous transmission. (2) Ensuring that two sets of data are always the same. See data synchronization. (3) Keeping time-of-day clocks in two devices set to the same time. See NTP. , automatic upgrading, personalized frequent traveler point tracking, and real time wireless messaging alerts - informing the traveler of timely flight information one hour prior to take-off. Biztravel.com and its personalized reservation process has been lauded by such prestigious publications as PC Computing, PC Magazine and The Peppers & Rogers Group, and also received the Webby See WBI. Award for the Best Travel Site of the Year. Most recently, Biztravel.com was named one of the top 100 best sites for 2000 by Yahoo! Internet Life Yahoo! Internet Life was a monthly magazine published by Ziff-Davis, which licensed the name from Yahoo!, a well known search engine website. It was created and launched by Barry Golson, the former executive editor of Playboy and TV guide. , was featured in Forbes Magazine "Best of the Web 2000" sites, and received a CIO CIO: see American Federation of Labor and Congress of Industrial Organizations. (Chief Information Officer) The executive officer in charge of information processing in an organization. 100 award for customer service excellence. Biztravel.com is on the Web at http://www.biztravel.com. |
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