Biscom Celebrates 20 Year Anniversary.

CHELMSFORD, Mass. -- Biscom Inc., a leading provider of enterprise fax and secure document delivery solutions, recently celebrated its 20th year in business.

Biscom has provided many of the world's largest organizations with enterprise communications solutions, most notably its award-winning FAXCOM enterprise fax management solutions. With a customer base across all market segments, Biscom has substantial experience and presence in the areas of health care, government, delivery services, telecommunications, insurance, and mortgage, investment, and retail banking. Biscom's substantial customer base includes CitiMortgage and the US Senate, as well as successful partnerships with GE Healthcare and Microsoft.

Founded in 1986 by S.K. Ho, formerly the Director of Engineering at Wang Laboratories, Biscom pioneered the fax server concept and designed the first enterprise fax server. The central feature of Biscom's initial fax server design was a full-featured Application Programming Interface (API) called FAXCOM Command Language (FCL) that enabled applications to redirect their print output to the FAXCOM Server for fax transmission. This enabled transactional output such as invoices and purchase orders to be automatically faxed out - a significant process improvement.

"Biscom's success has been the result of our commitment to product development and customer service," said Mr. Ho. "We've developed a loyal customer base with our ability to develop fax delivery solutions that address our customer's business requirements, as well as our ability to provide outstanding service and support."

Product development has remained central to Biscom's success over the years. Biscom has developed expertise in file conversion for outbound faxes, so as to convert native file formats to the TIFF fax format, and for inbound faxes, so as to extract data and barcodes from TIFF images, and to convert these images to new formats such as searchable TIFF and searchable PDF.

A key driver for Biscom's future growth is the ability to solve customer's document workflow requirements. Biscom's Advanced Fax Routing application provides a rules engine for processing and delivering received faxes, with capabilities such as extracting data from fax images, querying network resources, and converting the fax image to a new format. Biscom's Image Indexing application provides a tool for viewing fax images, capturing data from these images, and storing the image and corresponding data to a searchable database.

Through acquisitions and the development of new technologies, Biscom has evolved into a provider of multiple product lines, including secure email and file delivery, file conversion and image viewing, and video server solutions. Biscom holds numerous patents and has received numerous product awards over the years.