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BinSina Pharmacy wins Dubai Service Excellence Scheme Award amongst 1300 pharmacy in the UAE.


Summary: Under the patronage Patronage
See also Philanthropy.

Alidoro

fairy godfather to Italian Cinderella. [Ital. Opera: Rossini, Cinderella, Westerman, 120–121]

Alphonso, Don

supports Bias in return for political favors. [Fr. Lit.
 of His Highness high·ness  
n.
1. The quality or condition of being high.

2. Highness Used with His, Her, or Your as a title and form of address for a prince or princess:
 Sheikh Hamdan Bin Mohammed bin Rashid Al Maktoum Sheikh Hamdan bin Mohammed bin Rashid al Maktoum (born November 13, 1982) is one of the elder sons of Sheikh Mohammed bin Maktoum the ruler of Dubai and Sheikha Hind bint Maktoum Al Maktoum. , Dubai Crown Prince, His Excellency HIS EXCELLENCY. A title given by the constitution of Massachusetts to the governor of that commonwealth. Const. part 2, c. 2, s. 1, art. 1. This title is customarily given to the governors of the other states, whether it be the official designation in their constitutions and laws or not.  Engineer Sultan SULTAN. The title of the Turkish sovereign and other Mahometan princes.  Bin Saeed Al Mansouri, UAE (Uninterruptible Application Error) The name given to a crash in Windows 3.0. In subsequent versions of Windows, a crash was called a "General Protection Fault," "Application Error" or "Illegal Operation." See crash in Windows and abend.  Minister of Economy honoured BinSina Pharmacy, the most recognized pharmacy chain in the UAE, for winning best Service Performing Outlet in Pharmacies Category for its Jumeirah branch. BinSina was awarded for maintaining high customer service standards as part of the Dubai Service Excellence Scheme (DSES DSES Deployable Sensor Entity Server (ITT)
DSES Draft Supplemental Environmental Statement
) 2008-2009.

Under the patronage of His Highness Sheikh Hamdan Bin Mohammed bin Rashid Al Maktoum, Dubai Crown Prince, His Excellency Engineer Sultan Bin Saeed Al Mansouri, UAE Minister of Economy honoured BinSina Pharmacy, the most recognized pharmacy chain in the UAE, for winning best Service Performing Outlet in Pharmacies Category for its Jumeirah branch. BinSina was awarded for maintaining high customer service standards as part of the Dubai Service Excellence Scheme (DSES) 2008-2009.

The company, which has been operating in the region for more than 42 years, received the award based on its success in striving to increase quality standards in customer service; ensuring customers' confidence through ethical behaviour; introducing best management practices to enhance productivity and efficiency; and other factors.

The Scheme is designed to felicitate fe·lic·i·tate  
tr.v. fe·lic·i·tat·ed, fe·lic·i·tat·ing, fe·lic·i·tates
1. To offer congratulations to: "I felicitate you on your memory, sir" John Fowles.
 businesses committed for service excellence to raise the customer service standards in Dubai.

"BinSina's own prescription for success has been a relentless pursuit of improving the pharmaceutical sector in the region, through our extensive knowledge of the UAE market and our commitment to providing our customers with more than they expect. We are

honoured to receive this award as it re-affirms our reputation as the region's leading pharmacy and positions us well to achieve major growth during the next few years," said Ayman Hanbali, Marketing Manager, BinSina Pharmacy.

BinSina is one of the most established names in the industry, operating more than 32 pharmacies throughout the UAE. The company works with more than 70 suppliers, serves more than 5,500 customers each day, stocks more than 16,000 different items at each BinSina outlet and dispenses more than 65 per cent of all of the insurance prescriptions for major insurance companies.

"Operating a huge network of stores and still being recognized in front of more than 1,300 other pharmacies for high levels of customer satisfaction is something that we are very proud of. As the oldest pharmacy operator in the UAE, we believe a lot of our success is founded on customer loyalty garnered through the years," Hanbali concluded.

Established by the Department of Economic Development, the DSES binds all participating businesses to a common code of business ethics business ethics, the study and evaluation of decision making by businesses according to moral concepts and judgments. Ethical questions range from practical, narrowly defined issues, such as a company's obligation to be honest with its customers, to broader social  and core criteria for customer service excellence. The scheme is open to all businesses, particularly those in the service sector where customer service is the single most differentiating factor between the business competitors. It is membership based, where members are expected to comply with the code of business ethics and satisfy the criteria for customer service excellence.

2009 Al Bawaba (www.albawaba.com)

2009 Al Bawaba (Albawaba.com)

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Publication:Albawaba.com
Date:May 31, 2009
Words:505
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