Billtrust Wins Bid to Provide Billing Re-Engineering Solution for IDEXX Laboratories; Billtrust's CompleteBilling Outsourced Billing Solution Has Been Selected By IDEXX.WINDSOR, N.J. -- Billtrust, a leading provider of outsourced billing solutions, today announced that they have been selected by Westbrook, Maine Westbrook is a city in Cumberland County, Maine, United States. The population was 16,142 at the 2000 census. Originally part of Falmouth, the settlement once known as Saccarappa was incorporated as Stroudwater in 1814, but soon changed its name to Westbrook, after an early based IDEXX Laboratories IDEXX Laboratories, Inc. or IDXX NASDAQ: IDXX is a multinational corporation engaged in the development, manufacture, and distribution of products and services for the veterinary, food, and water testing markets. , Inc. as the vendor of choice to provide a comprehensive billing solution. IDEXX is utilizing Billtrust's CompleteBilling(TM) solution to enhance their billing function. The CompleteBilling solution enables IDEXX to improve their customer service and performance through optimized bill design, provide customers with paperless options for receiving their billing documentation, and significantly reduce the time and cost associated with customer billing. "With the complexities and high volume of our monthly invoices and statements, we knew we needed to do something to change our current process," said Ed Garber, Director of Corporate Financial Planning Corporate financial planning Financial planning conducted by a firm that encompasses preparation of both long-and short-term financial plans. and Analysis of IDEXX. "We reviewed several vendor offerings and selected Billtrust based on their expertise and the breadth of their solutions. Specifically, we were very impressed that Billtrust shared our commitment to optimize optimize - optimisation billing documentation to improve our customers' overall experience." Billtrust has worked very closely with IDEXX to evaluate their current billing processes and to then reconstruct re·con·struct tr.v. re·con·struct·ed, re·con·struct·ing, re·con·structs 1. To construct again; rebuild. 2. and automate To turn a set of manual steps into an operation that goes by itself. See automation. that process into an optimized billing solution. IDEXX's invoices were reengineered to make them easier to understand and allow them to incorporate variable marketing messages and different payment options. In addition, Billtrust created a custom branded website for IDEXX that empowers their customers to select or modify their preferred means for receiving their bill, choosing from mail, e-mail or fax. Billtrust will also work with IDEXX to reengineer monthly statements over the next few months. "IDEXX came to us with some extensive customized billing needs." said Billtrust President Flint flint, mineral flint, variety of quartz that commonly occurs in rounded nodules and whose crystal structure is not visible to the naked eye. Flint is dark gray, smoky brown, or black in color; pale gray flint is called chert. A. Lane. "We worked very closely with them to build a comprehensive billing solution that included a unique bill form design, customer access website, online customer care, dynamic in-bill marketing capabilities and specific bill pulling rules. This is a testament to our product's flexibility, which is one of our key differentiators in our industry. " About Billtrust Headquartered in Windsor, NJ, Billtrust (www.billtrust.com) is a leading provider of outsourced billing solutions. The company's flagship product A primary product of a company, which is typically why the company was founded and/or what made it well known. For example, MS-DOS, Windows and the Microsoft Office suite have been flagship products of Microsoft. CorelDRAW is a flagship product of Corel Corporation. and service suite, CompleteBilling(TM), automates the entire billing process, enabling small and medium-sized businesses to save money, increase productivity, improve cash flow, and migrate to electronic delivery. Compatible with almost any accounting package, CompleteBilling is the most feature-rich outsourced billing solution of its kind. About IDEXX Laboratories IDEXX Laboratories, Inc., is a worldwide leader in the development and commercialization of innovative, technology-based products and services for animal health. The Company's largest business is focused on companion animal health, combining biotechnology, medical device technology and information technology to aid veterinarians Veterinarians and veterinary surgeons (vets) are medical professionals who operate exclusively on animals. Well-known and notable veterinarians include:
supply of water available to animals for drinking supplied via nipples, in troughs, dams, ponds and larger natural water sources; an insufficient supply leads to dehydration; it can be the source of infection, e.g. leptospirosis, salmonellosis, or of poisoning, e.g. and milk. Headquartered in Westbrook, Maine, IDEXX Laboratories employs over 2,500 people and offers products to customers in more than 100 countries. |
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