BigMachines Announces Partnership with Salesforce.com.Business Editors/High-Tech Writers CHICAGO--(BUSINESS WIRE)--Oct. 22, 2003 New alliance will create a complete front-end solution for small to mid-sized manufacturers by integrating salesforce.com's on-demand CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. capabilities with BigMachines' Lean Front-End(SM) BigMachines, Inc., the premier provider of innovative business solutions for manufacturers, today announced that the company has forged a developer and reseller partnership with salesforce.com, the world leader in delivering on-demand CRM solutions. Under the terms of the agreement, BigMachines will market and sell salesforce.com software licenses In computing, software that is copyrighted and licensed under a software license is done under a variety of licensing schemes. For end-users there are proprietary licenses and there are free software licenses, and there are proprietary Within these schemes are further classifications. for on-demand CRM to customers using or implementing BigMachines' innovative on-demand Lean Front-End(SM) (LFE LFE Low Frequency Effects LFE Lean Front End (software) LFE Laminar Flow Element LFE Learning From Experience LFE Large Final Emitter (environment) LFE Leicester, Forest, East ) Solution. BigMachines will provide web services-based integration between the company's LFE software and salesforce.com's sales and contact management capabilities. By combining the LFE's leading edge guided selling Guided Selling is a concept that enhances the sales process of customer specific products and services. Guided Selling enables organizations in an automated fashion to analyze customer needs, determine the proper features, products and services and to translate the result into a capabilities with salesforce.com CRM, manufacturers will be able to streamline their entire sales and marketing processes from end-to-end. This expanded functionality will enable LFE customers to improve strategic account and lead management, as well as to streamline and automate sales force activities. According to according to prep. 1. As stated or indicated by; on the authority of: according to historians. 2. In keeping with: according to instructions. 3. BigMachines CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. and co-founder Godard Abel, the salesforce.com alliance will help increase sales efficiency and productivity for small and midsize enterprises at a very affordable price. "We are delighted to partner with salesforce.com, the industry leader in the on-demand CRM market space," said Abel. "There's a remarkable synergy between our companies in that we both offer innovative, easy-to-implement solutions that are accessible without making a large technology infrastructure investment. Our Web-based, on-demand LFE delivery model enables small to midsize businesses to rapidly implement an affordable, complete front-end solution." About BigMachines Lean Front-End(SM) BigMachines LFE Solution provides a complete suite of front-end business process software applications, as well as a value-driven evaluation, prototyping and implementation methodology - the BigMachines Value-Realization Model (VRM (Voltage Regulator Module) See voltage regulator. ) - and ongoing training and consulting services. LFE software applications include product cataloging, selection, configuration, quoting, and ordering for new products and aftermarket parts and services, as well as analysis and reporting, and infrastructure tools which enable user interface customization, globalization globalization Process by which the experience of everyday life, marked by the diffusion of commodities and ideas, is becoming standardized around the world. Factors that have contributed to globalization include increasingly sophisticated communications and transportation , ERP (Enterprise Resource Planning) An integrated information system that serves all departments within an enterprise. Evolving out of the manufacturing industry, ERP implies the use of packaged software rather than proprietary software written by or for one customer. integration, and integration of the manufacturer's system with its distributors' systems. BigMachines recently introduced the LFE Standard Edition, a hosted, affordable, on-demand delivery model designed to meet the needs of small and midsize manufacturers. The solution applies lean principles and innovative technology tools to optimize front-end sales and customer service processes, eliminate waste and realign re·a·lign tr.v. re·a·ligned, re·a·lign·ing, re·a·ligns 1. To put back into proper order or alignment. 2. To make new groupings of or working arrangements between. value streams to reduce costs, improve cycle times and customer service. About BigMachines, Inc. and BigMachines AG BigMachines (www.bigmachines.com) provides software and services to help manufacturers of complex products streamline their selling and customer service processes from inquiry to order. BigMachines Lean Front-End(SM) (LFE) solution digitizes selling process and captures an organization's tribal knowledge to provide online product selection, configuration, quoting, and ordering capabilities for new products and aftermarket parts and services. BigMachines LFE easily integrates to existing business systems and provides in-depth sales reporting capabilities. Leading manufacturers, including SPX (Sequenced Packet EXchange) The transport layer protocol in the NetWare operating system. Similar to the TCP layer in TCP/IP, it ensures that the entire message arrives intact. SPX uses NetWare's IPX as its delivery mechanism. , Crane Co., and USFilter have implemented BigMachines' Lean Front-End(SM) (LFE) to substantially reduce selling costs and to improve customer service. BigMachines, the BigMachines logo, and the Lean Front-End Solution are trademarks of BigMachines, Inc. |
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