Beyond GPEA: Cost Savings and Improved Service Levels Are Driving Government Adoption of eForm Technology.

Business Editors/High-Tech Writers

SAN DIEGO--(BUSINESS WIRE)--Aug. 26, 2003

GPEA Provides Government Organizations with a Unique Opportunity to

Utilize 2003 Fiscal Budgets to Automate Paper Processes with Data

Capture and Electronic Form Technology

Cardiff Software Inc., a leading global provider of business processes automation solutions, today revealed that a majority of government agencies choosing Cardiff's data capture and eForm solutions are doing so for tangible benefits, including cost reduction, enhanced productivity and improved service levels, rather than merely satisfying the Government Paperwork Elimination Act (GPEA) mandate.

The October 21, 2003 deadline for GPEA is causing many federal government agencies to evaluate solutions for reducing paper-based processes, and in doing so they are discovering the operational benefits, which increase exponentially with the size of the organization. These factors have lead many of the largest government agencies to select Cardiff's LiquidOffice eForm solution, including the U.S. Department of Justice (JCON), U.S. Department of Labor (Office of the Inspector General) and the Federal Aviation Administration (FAA).

Web-based technologies such as Cardiff's LiquidOffice eForm solution provide government agencies with an open standards-based platform for automating business processes and transactions, which protects their investment by ensuring interoperability with future and legacy systems. Placing forms and documents online allows agencies to gather, manage and use information electronically -- significantly reducing operational costs and inefficiencies, while increasing service and productivity. In addition to streamlining the collection of data from the public, intelligent eForms can also improve service levels by automatically creating and delivering an immediate response, or next-step document.

Internal savings are also derived from increased worker productivity and reduction of paper consumption costs. For example, LiquidOffice's support for the automatic tracking, routing and electronic signing of online forms eliminates a manually-intensive process, which frees up government workers to devote more time on other critical tasks. Productivity is further enhanced by the ability for electronic documents to be easily accessed and forwarded to other departments. The implementation of an eForm solution eliminates the costs associated with hard file storage, management and distribution.

"Like any private organization, government agencies are looking for ways to serve their 'customers' better and more efficiently, and eForm technology provides them with the ability to do just that," said Dennis Clerke, president and CEO of Cardiff Software. "By automating paper-based processes, government organizations can reach more people and respond to constituent requests faster and more accurately, which in turn increases public satisfaction."

About the Government Paperwork Elimination Act

The Government Paper Elimination Act (GPEA) was enacted by Congress on October 21, 1998. It amends the Paperwork Reduction Act of 1995 to require the Director of the Office of Management and Budget to: (1) specifically promote the acquisition and use of alternative electronic information technologies that provide for electronic submission, maintenance, or disclosure of information as a substitute for paper and for the use and acceptance of electronic signatures; and (2) provide a mandatory information resources strategic management plan that describes progress in providing for the acquisition and use of such technologies as a substitute for paper and for the use and acceptance of electronic signatures.

About Cardiff Software Inc.

Put Information to Work -- Cardiff Software (www.cardiff.com) is a leading provider of document and form-driven business process automation solutions for Global 2000 organizations. The Cardiff family of integrated software products empowers organizations to automate existing business processes using technology to capture, process and connect to strategic business information, thereby improving employee productivity, customer service and profitability. In business since 1991, Cardiff has a global distribution network reaching every continent and more than 20,000 customers worldwide spanning every industry.

(C) 1991-2003 Cardiff Software Inc. All rights reserved. TELEform, LiquidOffice, LiquidCapture and MEDIclaim Option are trademarks of Cardiff Software Inc. All other trademarks and registered trademarks belong to their respective owners.