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Best face forward: Brazil's homegrown cosmetics companies are building global brands, step by step.


Natura, Brazil's biggest cosmetics company, began as a door-to-door sales outfit. It has had direct-sales subsidiaries for more than a decade in Peru, Chile, Argentina and Bolivia. In late April, however, Natura opened its first store, not in Rio de Janeiro Rio de Janeiro, city, Brazil
Rio de Janeiro (rē`ō də zhänā`rō, Port. rē` thĭ zhənĕē`r
 or Sao Paulo, but in a chic, two-story boutique Boutique

A small investment firm specializing in offering specific, but limited services to a select number of individuals.

Notes:
These investment firms are the alternatives to large financial supermarkets. They provide a highly personalized environment for investing.
 in the Saint Germain neighborhood of Paris.

The US$20 million investment will be a test bed for European markets during the next three years. "Natura decided to open our first store in France because it's the world's No. 1 cosmetic-consuming country and because retail--rather than door-to-door sales--is how the French buy cosmetics," says Natura Vice President Alessandro Carlucci.

Indeed, Brazil's top cosmetics makers have in the last few years taken their search for market share to many other continents. They have to: Tough foreign competitors--both in up-market products like fancy perfumes Famous perfumes classified by year of creation

Year Name Company Perfumer
1709 Eau de Cologne Johann Maria Farina Johann Maria Farina (1685-1766)
1798 Eau Vivifiante Parfum Lubin Pierre François Lubin
1872 Hammam Bouquet
 and more pedestrian A pedestrian is a person travelling on foot, whether walking or running. In modern times, the term mostly refers to someone walking on a road or footpath, but this was not the case historically. History
Walking is the primary means of human locomotion.
 offerings like shampoo--have forced them to find new markets abroad in places as varied as France, Mexico, Portugal, even Mozambique and Saudia Arabia.

Natura will start off selling only its 80-unit Ekos line of bath, body, hair and fragrances in the Paris store, adding other lines later. The company's green reputation already has won over many Brazilians. "I buy Natura's Ekos-line cremes for the same reason I buy Body Shop products when abroad, because they're high quality and made with sustainably harvested natural ingredients I'm familiar with, like oils from Brazil or cashew cashew (kăsh`, kəsh`), tropical American tree (Anacardium occidentale  nuts," said Rosa Araujo, a retired Rio schoolteacher.

Natura is spending another $20 million by 2007 to expand its direct sales operations into Mexico. The company expects by 2007 to begin direct sales in Colombia, Ecuador, Venezuela, Uruguay and Costa Rica Costa Rica (kŏs`tə rē`kə), officially Republic of Costa Rica, republic (2005 est. pop. 4,016,000), 19,575 sq mi (50,700 sq km), Central America. , too. Natura's foreign sales accounted for 2.8% of gross revenues of $870 million in 2004. "In the next 10 years, we plan to grow considerably abroad so that Natura is seen as a multinational company," says Carlucci. "Opening our first store in Paris is a major step in that direction."

O Boticario, Brazil's No. 2 cosmetics company, began its intercontinental in·ter·con·ti·nen·tal  
adj.
1. Extending or taking place between or among continents: intercontinental exploration; intercontinental cooperation.

2.
 expansion in 1986 in Portugal, where it now has 49 stores, as well as in Bolivia, Paraguay, Peru and Uruguay. In addition, the company recently conquered two new continents. Beginning in 2003, it opened its first department store kiosks in Mozambique, plus 30 of them in Saudi Arabia Saudi Arabia (sä`dē ərā`bēə, sou`–, sô–), officially Kingdom of Saudi Arabia, kingdom (2005 est. pop.  and 20 more in the United Arab Emirates United Arab Emirates, federation of sheikhdoms (2005 est. pop. 2,563,000), c.30,000 sq mi (77,700 sq km), SE Arabia, on the Persian Gulf and the Gulf of Oman. . O Boticario also has 438 such sales points in Japan.

In 2003, O Boticario open its first department store counters in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. , as well as in airports, and it now has 171 sales points there. But its most ambitious recent expansion has been in Mexico, a push which began in 2002. It now has seven stores and 26 department store presences in Mexico City Mexico City
 Spanish Ciudad de México

City (pop., 2000: city, 8,605,239; 2003 metro. area est., 18,660,000), capital of Mexico. Located at an elevation of 7,350 ft (2,240 m), it is officially coterminous with the Federal District, which occupies 571 sq mi
 and plans to continue expanding there. O Boticario's main product is perfume perfume, aroma produced by the essential oils of plants and by synthetic aromatics. The burning of incense that accompanied the religious rites of ancient China, Palestine, and Egypt led gradually to the personal use of perfume. , its biggest seller in the company's 2,317 Brazilian stores. That product is catching on in its new Middle Eastern markets.

Mexico became the company's biggest expansion market, says O Boticario Vice President Artur Grynbaum, because it's the biggest Latin American economy, and it's not depressed like Argentina. "Mexico is also the door to the U.S. economy. Because there are lots of U.S. companies in Mexico and lots of Mexicans living in the United States who visit their families across the border, our being in Mexico City builds our brand name," he says. "So, if one day we decided to open stores in Texas, we'd already have name recognition there."

Going global. Foreign sales now account for 2% of O Boticario's gross revenues of $650 million in 2004, although it is expected to account for up to 10% by 2010. "Although the Brazilian market still has lots of room for growth, we want to be a global brand and to do that we have to show our face abroad," Grynbaum says.

Agua de Cheiro, Brazil's No. 3 cosmetics firm, used to sell its products in Costa Rica and Colombia but now restricts its foreign outposts to the Middle East, where its perfumes and colognes are popular. It began selling to stores in Kuwait and Saudi Arabia in 2002, and in 2004 also began selling in Oman, Qatar, Jordan, the United Arab Emirates and Bahrain. Being in the Middle East has helped, says Agua de Cheiro spokeswoman Luciana Rezende. "Exports for 2005 are expected to account for 5% of total sales," she says.
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Article Details
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Title Annotation:Natura; O Boticario; Agua de Cheiro
Author:Kepp, Michael
Publication:Latin Trade
Geographic Code:3BRAZ
Date:Jun 1, 2005
Words:738
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