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Best Software upgrades CRM solution.


Best Software, a provider of business management products and services for small and midsized businesses, has announced the launch of ACCPAC ACCPAC Accounts Package
ACCPAC Accounting Package
 CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization.  v5.7, an upgrade to its customer relationship management software. The new version includes enhancements for improving integration with other business applications, and it provides mobile users with increased flexibility and functionality. Also among this version's new features: a sophisticated Web Services (1) Loosely, any online service delivered over the Web. Such usage appears in articles from non-technical sources, but not in IT-oriented publications, because definition #2 below describes the correct use of the term.  interface; a new global document library; "stand alone" product, quote and order entry capabilities; and improved Microsoft Outlook For the e-mail and news client bundled with certain versions of Microsoft Windows, see .

Microsoft Outlook or Outlook (full name Microsoft Office Outlook
 integration. The new Web services interface that ACCPAC CRM 5.7 offers is a significant upgrade to its Web Services API (Application Programming Interface) A language and message format used by an application program to communicate with the operating system or some other control program such as a database management system (DBMS) or communications protocol. , which allows businesses to create integrations with both Web-deployed and LAN-based business management applications. Specific elements of ACCPAC CRM can be called by other applications utilizing this new Web Services capability and related standards.

The new, centralized cen·tral·ize  
v. cen·tral·ized, cen·tral·iz·ing, cen·tral·iz·es

v.tr.
1. To draw into or toward a center; consolidate.

2.
 document library in version 5.7 allows sharing of corporate documents with all users of the system, to make easier the securing, sharing and maintaining of items such as internal corporate presentations, templates, etc. with all ACCPAC CRM users.

The new "stand alone" product, quote and order entry capabilities (built-in) are for organizations that have not implemented an integrated order management and inventory control system with their CRM system.

www.bestsoftware.com
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Copyright 2005, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Title Annotation:customer relationship management software, ACCPAC CRM v5.7
Publication:Customer Interaction Solutions
Article Type:Brief Article
Geographic Code:1USA
Date:Feb 1, 2005
Words:212
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