Best Data Announces 24x7 Toll-Free 800 Number for Tech Support.CHATSWORTH Chatsworth, estate, Derbyshire, central England, near Chesterfield. It is the seat of the dukes of Devonshire. Begun in 1552, the present Classical-style Chatsworth House was rebuilt in 1686. , Calif.--(BUSINESS WIRE)--April 6, 1999--Best Data Products announced that it has expanded its technical support to include an 800 number service. Called TechXpress(TM), the new service provides 24 hour per day, 7 day per week phone access on a flat fee basis. No per-minute fee is charged for the service, but users will pay a $7 fee per incident. Before calling, users are expected to have their systems running, to have any necessary communications software (communications, software) communications software - Application programs, operating system components, and probably firmware, forming part of a communication system. These different software components might be classified according to the functions within the Open Systems installed, and to be able to report: -0-
-- The nature of the problem
-- Any messages encountered
-- Actions taken thus far to resolve the problem
The new toll-free number is:
-- Toll-free: 800/587-8167
Free Tech Support Still Available
Free tech support will still be provided by telephone, fax or
e-mail. Technicians will respond between 8:00 am and 4:30 pm Pacific
time.
-- Phone: 818/773-9600 Technical Support
-- Fax: 818/773-1731
-- E-mail: tech@bestdata.com
For non-technical questions users may also call or send to:
-- Phone: 818/773-9600 Customer Service
-- E-mail: service@bestdata.com
-0- About Best Data Products Best Data Products, Inc. markets modems, 3D graphics accelerators A display adapter that performs a specialized set of graphics functions to render an image on screen. Today, all display adapters provide basic rendering functions in hardware, but many have graphics processing units (GPUs) that are sophisticated computers. , videoconferencing A real time video session between two or more users or between two or more locations. Although the first videoconferencing was done with traditional analog TV and satellites, inhouse room systems became popular in the early 1980s after Compression Labs pioneered digitized video systems and video e-mail systems, and other digital products for home and office use. Best Data was one of the first vendors to offer 56Kbps modems, and one of the first to offer V.90 and combination K56flex See V.90. (protocol) K56flex - A modem standard developed by Rockwell for 56 kbps communications. K56flex Became more popular than the rival X2 but will be superseded by the official V.90 standard. (TM)/V.90 products. The company also recently became one of the first to offer home networking products based on the new Home Phoneline Networking Alliance (communications, networking, protocol, standard) Home Phoneline Networking Alliance - (HomePNA) A non-profit association of more than 100 technology companies working together to ensure adoption of a phone line networking standard which should provide high-speed, affordable home standards. Best Data Products, Inc. can be reached by phone at 818/773-9600, by fax at 818/773-9619, or at its web address: www.bestdata.com. The company's headquarters is at 19748 Dearborn Dearborn, city (1990 pop. 89,286), Wayne co., SE Mich., on the River Rouge, adjoining Detroit; settled 1795, consolidated with the city of Fordson in 1928, inc. as a city 1929. Street, Chatsworth, Calif. 91311. Note to Editors: TechXpress is a trademark of Best Data Products, Inc. K56flex is a trademark of Conexant Systems, Inc. Any other product or service names or trademarks mentioned are the property of their respective holders. I'm having trouble connecting with the BestData tech support team using their web page. I get an error message:
Not Found The requested document was not found on this server. Web Server at bestdata.com URL: http://www.bestdata.com/cgi-bin/FormMail.pl Any ideas on how to get help for their products? Norm The number given above: 800-587-8167 is for Buffalo Technology, NOT BestData.
The person I spoke with knew NOTHING about BestData. |
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