Best Buy Adds Susan Wollan Fan To Management Team.MINNEAPOLIS -- Best Buy Co., Inc. (NYSE NYSE See: New York Stock Exchange :BBY BBY Best Buy (stock symbol) BBY Before Battle of Yavin (Star Wars) BBY BeBeyond (Chinese online community) ) today said that Susan Wollan Fan has joined the company as senior vice president, enterprise transformation. Wollan Fan is responsible for ensuring that Best Buy's business processes, capabilities and operating model Operating Model is a term that is used in many contexts. In essence an operating model describes how an organization operates across both business and technology domains. The Operating Model describes what is important for the organization. support the company's continual evolution as a customer-centric organization. She reports to Brian J. Dunn, Best Buy's president and chief operating officer Chief Operating Officer (COO) The officer of a firm responsible for day-to-day management, usually the president or an executive vice-president. . "Our company continues to evolve as we translate our employees' insights and ideas into experiences that delight our customers," said Dunn. "Our organization, and how it functions, must be structured in such a way that allows us to be solid on the fundamentals but nimble enough to pursue new opportunities aggressively. Sue's experience in driving large-scale change, as well as her deep knowledge of Best Buy, makes her an extraordinary asset as we seek to create a structure that best supports our dynamic customer-centric enterprise." Wollan Fan joined Best Buy with 20 years of large-scale change experience at Accenture, the world's largest consulting firm Noun 1. consulting firm - a firm of experts providing professional advice to an organization for a fee consulting company business firm, firm, house - the members of a business organization that owns or operates one or more establishments; "he worked for a . She joined Accenture in 1984 and was promoted in 1998 as the first woman partner in Accenture's Minneapolis office. During her tenure at Accenture, Wollan Fan spent seven years working closely with Best Buy executives to improve the company's growth and performance. In addition to her work with Best Buy, Wollan Fan has consulted with more than 20 major retailers and consumer brands, including Sears Canada Sears Canada Inc. TSX: SCC (more commonly referred to as "Sears") is a retailer, headquartered in Toronto, Ontario, that operates in all provinces and territories across Canada with a network of 188 corporate stores, 180 dealer stores, 67 home improvement showrooms, 112 Sears , Safeway Stores, Pillsbury and ShopKo. Her early career was spent designing and implementing new operating and expansion strategies. Wollan Fan has been active in several civic areas. She developed for Accenture a model for corporate citizenship Corporate Citizenship The extent to which businesses are socially responsible in meeting legal, ethical and economic responsibilities placed on them by shareholders. The aim it to create higher standards of living and quality of life in the community in which it operates, while and volunteerism, providing a formal channel to connect local community initiatives with the employees who have expertise in the consultancy's core business capabilities. She also spent several years involved in efforts to close the racial achievement gap in Minnesota schools. Wollan Fan earned a master's degree in public affairs from the University of Minnesota's Humphrey Institute of Public Policy. She also holds degrees in business, quantitative methods and computer science from the College of St. Catherine The College of St. Catherine (also known as St. Kate’s) is a private Catholic college for women located in both St. Paul, Minnesota and Minneapolis, Minnesota. Enrollment currently exceeds 5,200 students. , St. Paul, Minn. About Best Buy Co., Inc. Best Buy Co., Inc. (NYSE:BBY) operates a global portfolio of brands with a commitment to growth and innovation. Our employees strive to provide customers around the world with superior experiences by responding to their unique needs and aspirations. We sell consumer electronics, home-office products, entertainment software, appliances and related services through more than 1,150 retail stores across the United States, throughout Canada and in China. Our multi-channel operations include: Best Buy (BestBuy.com and BestBuy.ca), Future Shop (FutureShop.ca), Geek Squad (GeekSquad.com and GeekSquad.ca), Pacific Sales Kitchen and Bath Centers (PacificSales.com), Magnolia Audio Video Magnolia Audio Video is a specialty consumer electronics retailer in the United States. It currently operates 13 standalone stores throughout Washington, Oregon, and California. (Magnoliaav.com) and Jiangsu Five Star Appliance Co. (Five-Star.cn). Best Buy supports the communities in which its employees work and live through volunteerism and grants that benefit children and education. |
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