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Bertucci's Corporation Highlights Success in Outsourcing Network to Vanguard Managed Solutions.


Business Editors/High-Tech Writers

MANSFIELD, Mass.--(BUSINESS WIRE)--Nov. 4, 2003

VanguardMS' New Network Operations Center See NOC.

Network Operations Center - (NOC) A location from which the operation of a network or internet is monitored. Additionally, this center usually serves as a clearinghouse for connectivity problems and efforts to resolve those problems.
 Enables Companies to

Better Serve Their Customers' Needs

Vanguard Managed Solutions (VanguardMS), a leading managed network solutions provider, today announced the official opening of its expanded network operations center (NOC (Network Operations Center) A central or regional location for monitoring a large network. Also called a "network management center" (NMC), "service management center" (SMC) or "network control center" (NCC), a NOC may be used to manage a large enterprise network, ). To commemorate the occasion, VanguardMS also hosted an open house recently featuring James D. Lux, vice president of information technology at Bertucci's Corporation.

When addressing the crowd, Mr. Lux emphasized cost savings, centralized cen·tral·ize  
v. cen·tral·ized, cen·tral·iz·ing, cen·tral·iz·es

v.tr.
1. To draw into or toward a center; consolidate.

2.
 IT management and new application development as key drivers in outsourcing the company's network.

"It would have been difficult for us to get all of our locations up and running quickly and efficiently on the same system by ourselves," said Lux. "By teaming up with VanguardMS, we've been able to capitalize on Cap´i`tal`ize on`   

v. t. 1. To turn (an opportunity) to one's advantage; to take advantage of (a situation); to profit from; as, to capitalize on an opponent's mistakes s>.
 their know-how to improve the customer experience for patrons of our restaurants."

In addition to customer presentations, guests at the open house toured the new NOC from an enclosed viewing room. Due to an expanded customer base and an increased demand for additional services from current customers, VanguardMS tripled the size of its NOC and upgraded equipment and facilities to better serve customer needs.

"By outsourcing the management of their networks to us, companies are able to concentrate on attracting new clients and increasing the satisfaction of their own customers," said Rick Lane, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  of Vanguard Managed Solutions. "We're excited to partner with companies as successful as Bertucci's to help them achieve their business growth."

About Vanguard Managed Solutions

Vanguard Managed Solutions (www.vanguardms.com) is a leading provider of managed network solutions. Leveraging its leadership and expertise in voice, video, and data over a broad range of multi-service technologies, VanguardMS helps organizations get the maximum value from their IT infrastructure through fully customized, industry-specific, end-to-end solutions (jargon) end-to-end solution - (E2ES) A term that suggests that the supplier of an application program or system will provide all the hardware and/or software components and resouces to meet the customer's requirement and no other supplier need be involved.

Compare: turn-key solution.
 that support their business's networking needs.

VanguardMS offers a full range of services addressing the network's entire lifecycle to customers worldwide. This range of services, along with the award-winning Vanguard multi-service IP access router See edge router and remote access router.  series, is the basis for complete, custom, scalable solutions that enhance productivity, while cutting costs. VanguardMS takes care of your network so you can take care of your business.

About Bertucci's

Founded in 1981, Bertucci's operates 89 casual dining restaurants in eleven states and the District of Columbia District of Columbia, federal district (2000 pop. 572,059, a 5.7% decrease in population since the 1990 census), 69 sq mi (179 sq km), on the east bank of the Potomac River, coextensive with the city of Washington, D.C. (the capital of the United States). . Known as a terrific gathering spot for all, Bertucci's features a relaxing Tuscan atmosphere that specializes in a wide assortment of regional authentic pasta, chicken, veal veal, flesh of a calf from two to three months old weighing usually less than 300 lb (135 kg). The locomotion of the veal calves is often restricted, and they are fed a real or synthetic milk that is high in protein and low in iron; this produces the desired  and seafood dishes, salads and premium brick oven pizza.

For additional information and restaurant locations, please visit www.bertuccis.com or contact Rick Barbrick, President and COO, at (508) 351-2502.
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Copyright 2003, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:Nov 4, 2003
Words:438
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