Bertelsmann Industry Services to Provide E-mail Support for HP Instant Delivery Web Site; Online Tech Support Delivers the E-information Goods.Business Editors/Technology Writers VALENCIA, Calif.--(BUSINESS WIRE)--April 10, 2000 Bertelsmann Industry Services today announced the conclusion of a purchase agreement with Hewlett-Packard Co. for Customer Support Services support services Psychology Non-health care-related ancillary services–eg, transportation, financial aid, support groups, homemaker services, respite services, and other services for HP Instant Delivery, HP's digital publishing solution (www.instant-delivery.com). HP Instant Delivery is a subscription-based Web site offering North American North American named after North America. North American blastomycosis see North American blastomycosis. North American cattle tick see boophilusannulatus. periodicals and comics, as well as television listings from Gist Communications Inc. (www.gist.com). Subscribers to HP Instant Delivery receive an automatic download of pre-determined personal choices printed on a daily basis. If the subscriber does not receive his or her daily instant delivery, technical support is available through e-mail and telephone. Bertelsmann Industry Services provides complete customer service and technical support for the HP Instant Delivery Web site. About Bertelsmann Bertelsmann Industry Services is a leading international provider of customized global outsourcing (1) Contracting with outside consultants, software houses or service bureaus to perform systems analysis, programming and datacenter operations. Contrast with insourcing. See netsourcing, ASP, SSP and facilities management. solutions for e-commerce, customer care centers, fulfillment services, financial services The examples and perspective in this article or section may not represent a worldwide view of the subject. Please [ improve this article] or discuss the issue on the talk page. and multimedia, high-tech and healthcare industries. The Bertelsmann Industry Group has customer service and fulfillment centers in North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. and five continents, providing integrated, customized solutions for supply chain management and relationship marketing services to global corporations. Bertelsmann AG Bertelsmann AG German media company. Beginning as a religious printer and publisher in 1835, the company grew steadily over the next century. Though virtually destroyed by Allied bombing in 1945, it recovered quickly after World War II. , Bertelsmann Industry Services' parent company, is the fourth-largest media company in the world. |
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