Bendata Training Class Attendees to Earn Continuing Education Credits.COLORADO SPRINGS Colorado Springs, city (1990 pop. 281,140), seat of El Paso co., central Colo., on Monument and Fountain creeks, at the foot of Pikes Peak; inc. 1886. It is a year-round resort and a booming military, technological, and commercial city. , Colo.--(BUSINESS WIRE)--Jan. 19, 1999--Bendata, Inc. today announced that individuals successfully completing selected training courses at their HEAT Academy can receive continuing education continuing education: see adult education. continuing education or adult education Any form of learning provided for adults. In the U.S. the University of Wisconsin was the first academic institution to offer such programs (1904). credits from the University of Southern Colorado (USC An abbreviation for U.S. Code. ). System training for HEAT, Bendata's award-winning support management and help desk software, and Crystal Reports, HEAT's reporting engine, can be taken for credit by IS professionals required by their employers to stay current in their field. The Bendata HEAT academy currently offers courses in: HEAT System Administration; Crystal Reports 6.0 Report Design; HEAT Workgroup Asset Manager; and the Support Management Signature Series. "The Division of Continuing Education made this agreement with Bendata because their training materials are thorough and detailed," said Cindy McCarver, program manager, USC Department of Continuing Education. "Bendata's programs are designed to provide successful learning experiences for students." To participate in the credit program, class attendees must register and pay a $50.00 matriculation ma·tric·u·late tr. & intr.v. ma·tric·u·lat·ed, ma·tric·u·lat·ing, ma·tric·u·lates To admit or be admitted into a group, especially a college or university. n. fee, in addition to the regular course fees. Held at Bendata in Colorado Springs, course length is five days for HEAT training and three for Crystal Reports. For more information about Bendata HEAT Training and the Continuing Education Credits program, please contact Reagen Bannister, Bendata Professional Services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products. , 1125 Kelly Johnson Blvd., Colorado Springs CO 80920, (800) 776-7889, ext.7343. About Bendata Bendata, Inc. is a leading supplier of customer support services support services Psychology Non-health care-related ancillary services–eg, transportation, financial aid, support groups, homemaker services, respite services, and other services software, recognized by independent authorities such as Gartner Group, Meta Group, Help Desk Institute (HDI HDI Human Development Index (UNDP yardstick of human welfare) HDI Help Desk Institute HDI Humpty Dumpty Institute (New York, New York) HDI High Density Interconnect ) and Ovum as the industry leader in its field. Founded in 1982, Bendata has established itself as a market leader for customer support management and help desk software utilizing client/server technology targeting mid-range implementations within small to large organizations. Bendata's flagship product, HEAT, commands a customer base in excess of 3,500 customers and has enjoyed excellent reviews for its out-of-the-box functionality, flexibility in customization, and strength in problem management. The company's Web address is http://www.bendata.com. Bendata is a wholly-owned division of Ixchange Technology Holdings Ltd. Ixchange primarily develops and markets client/server and Internet-enabled software for the fast growing Microsoft Windows NT and Microsoft BackOffice systems platforms. Ixchange is listed on the Johannesburg Stock Exchange Johannesburg Stock Exchange (JSE) Established in 1886, the Johannesburg Stock Exchange is the only stock exchange in South Africa. Gold and mining stocks form the majority of shares listed. (JSE JSE See: Johannesburg Stock Exchange ) and has been one of the top five performers on the JSE during the past year. The company's headquarters is located in Johannesburg, South Africa and can be reached via the World Wide Web at http://www.ixchange.com. Company Facts -- Bendata is one of only three customer support software vendors serving the mid-range market recognized as an industry leader by the Gartner Group based on vision and ability to execute. -- Bendata is the customer service leader in the customer support management market. A recent independent study found that 98% of HEAT customers would recommend Bendata's products to another buyer. Bendata is the only mid-range solution provider to receive Meta Group's highest rating for vision and customer service. -- 27% of Fortune 100 companies use HEAT. -- HEAT was chosen for CTI (Computer Telephone Integration) Combining data with voice systems in order to enhance telephone services. For example, automatic number identification (ANI) allows a caller's records to be retrieved from the database while the call is routed to the appropriate party. Magazine's 1997 Editor's Choice Platinum Award, and earned a 1998 Best Buy award from Network Solutions Magazine. |
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