Printer Friendly
The Free Library
19,607,059 articles and books
Member login
User name  
Password 
 
Join us Forgot password?

Bendata Inc. and Tally Systems announce strategic partnership.


COLORADO SPRINGS Colorado Springs, city (1990 pop. 281,140), seat of El Paso co., central Colo., on Monument and Fountain creeks, at the foot of Pikes Peak; inc. 1886. It is a year-round resort and a booming military, technological, and commercial city. , Colo.--(BUSINESS WIRE)--March 14, 1995--In its continuing quest to provide superior support center solutions, Bendata Inc. has joined forces with Tally Systems Corp. to provide HEAT for Windows users with NetCensus, Tally System's automatic inventory software.

The integration expands on the already wide range of features offered within HEAT for Windows.

The affiliation of Bendata and Tally Systems reinforces both companies' commitment to providing leading edge technology to the support center community.

"We understand the immense added value Added value in financial analysis of shares is to be distinguished from value added. Used as a measure of shareholder value, calculated using the formula:

Added Value = Sales - Purchases - Labour Costs - Capital Costs
 that comes from integrating key functionality in the help desk environment," stated Kathy Hendrickson, product manager for HEAT. "The integration of HEAT for Windows and NetCensus gives our customers a simple, seamless way to improve support service levels."

"The integration of NetCensus within the popular Heat for Windows is great news for support center analysts," said Tom Cecere, vice president of Strategic Alliances for Tally Systems. "The integration of inventory and end-user workstation configuration information with strong help desk packages such as HEAT for Windows provides a whole new level of automation for help desk personnel."

The integration of NetCensus into HEAT for Windows will allow support center analysts to push a button and take a "snapshot (1) A saved copy of memory including the contents of all memory bytes, hardware registers and status indicators. It is periodically taken in order to restore the system in the event of failure.

(2) A saved copy of a file before it is updated.
" of the user's workstation configuration. All equipment and software is revealed in list fashion, making it easier to trace the source of the problem and bring it to quick resolution.

NetCensus Version 2.5, which will be available with HEAT for Windows, inventories software and hardware on DOS, Windows, OS/2, and Macintosh computers, plus file servers on most network operating systems An operating system that is designed for network use. Normally, it is a complete operating system with file, task and job management; however, with some earlier products, it was a separate component that ran under the OS; for example, LAN Server required OS/2, and LANtastic required DOS. . Recent enhancements include a native OS/2 collector, Pentium chip differentiation, CD-ROM drive A device that holds and reads CD-ROM discs. CD-ROM drives generally also play audio CD discs by sending analog sound to the sound card via a 4-pin cable. For specifications of 10x, 20x, etc. drives, see CD-ROM drives. See CD-ROM, CD-ROM changer, CD-ROM server and CD-ROM audio cable.  recognition, video adapter See video capture board, video graphics board and display adapter.

video adapter - graphics adaptor
 recognition, and enhanced brandname PC recognition. Product Recognition Updates (PRUs) are issued every 60 days. NetCensus reports are accepted by the SPA.

Bendata, Inc. is a leading international provider of software for the support center industry. In addition to world headquarters in Colorado Springs, Colorado The City of Colorado Springs is the second most populous city (after Denver) in the state of Colorado and the 48th most populous city in the United States.[4] The city is the county seat of El Paso County. , Bendata maintains regional offices across the U.S. and offshore locations.

Products include HEAT for Windows, HEAT Lite, HEATLink series and First Level Support, and the largest variety of knowledge and information sources available. For additional information on Bendata products and services, call 1-800- 776-7889.

Tally Systems Corp., developers of NetCensus and CentaMeter, is the world's leading supplier of full-featured desktop asset management products, providing packaged software See software package.  solutions to improve management of end-user computing End User Computing (EUC) is a group of approaches to computing that aim at better integrating end users into the computing environment or that attempt to realize the potential for high-end computing to perform in a trustworthy manner in problem solving of the highest order.  resources in organizations around the world. Founded in 1990 by experts in the field of hardware and software inventory, Tally Systems'desktop management products are currently licensed on over 1,500,000 PCs at over 5000 client sites worldwide.

For more information, contact Tally Systems at P.O. Box 70, Hanover, N.H. 03775, telephone (800) 262-3877, or fax (603) 643-9366.

CONTACT: Bendata Inc., Colorado Springs

Susan Larson, Media Relations Coordinator, (719) 594-5246
COPYRIGHT 1995 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 1995, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

 Reader Opinion

Title:

Comment:



 

Article Details
Printer friendly Cite/link Email Feedback
Publication:Business Wire
Date:Mar 14, 1995
Words:467
Previous Article:Bendata unveils HEATLink with SYMON.
Next Article:The war of the Super Materials.
Topics:



Related Articles
Tally Systems patents software inventorying technology.
Correcting dateline and inserting paragraph in Tally Systems release issued earlier today.
Bendata and Asset Software International Team to Provide Asset Management Tools for the Workgroup Market.
OnSite Technologies Joins Bendata's Value Added Business Partners Program.
Healthcare Technologies, Inc. joins Bendata's Value Added Business Partners Program.
3Si joins Bendata's Value Added Business Partners Program.
Bendata and SMA Form Alliance; Relationship Delivers Enhanced Support Center Services to Northeast Customers.
Bendata to Spearhead Worldwide Customer Services Business for Ixchange Technology Holdings.
Knowlix Partners with Bendata to Deliver Integrated Knowledge Management Solutions to Users of HEAT Software.
Bendata Names Sarcom as HEAT Value Added Reseller.

Terms of use | Copyright © 2012 Farlex, Inc. | Feedback | For webmasters | Submit articles