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Benchmarking Reports Now Available From TCi Consulting & Research.


Business Editors

CRESSKILL, N.J.--(BUSINESS WIRE)--March 3, 2003

TCi Consulting & Research announces that its three flagship benchmarking survey reports from 2002 are now available for sale.

The three surveys are Annuity Contract Annuity Contract

The written agreement between an insurance company and a customer outlining each party's obligations in an annuity coverage agreement. This document will include the specific details of the contract, such as the structure of the annuity (variable or fixed), any
 Expense Survey (ACES) covering new business and customer service operations for the individual annuity line of business; Life Insurance Operations Survey (LIONS) covering new business and customer service operations for the individual life line of business; and Life Insurance Information Technology Expense Survey (LIITES) covering both individual life and annuity lines of business.

TCi has conducted these three surveys for the past seven years. The number of participating companies ranges from 8-13, depending on the survey. Reports contain from 245 to over 360 detailed data tables in addition to an executive summary and multi-year trend graphs. Pricing for each survey reports is $2,995. A 50 percent discount is offered to insurance companies.

Companies that have participated in the surveys include AEGON Financial Services The examples and perspective in this article or section may not represent a worldwide view of the subject.
Please [ improve this article] or discuss the issue on the talk page.
 Group, Allstate Financial, AXA AXA Anguilla, Anguilla (Airport Code)
AXA Alpha Chi Alpha
AXA Animal Crossing Ahead (online forum community/guide to the game Animal Crossing)
AXA Auxiliary Artery
 Financial, Fidelity Investments Fidelity Investments is a group of privately held companies in the financial services industry. It is made up by two independent but closely cooperating companies, Fidelity Management and Research Corporation (FMR Co.  Insurance, Hartford, John Hancock Life, Legacy Marketing Group, Lincoln Benefit Life (Allstate), Lincoln National, ManuLife Financial, MassMutual, MetLife, New York New York, state, United States
New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of
 Life, Northwestern Mutual, Principal Financial, Prudential Financial, Security Benefit Group, The MONY MONY Mutual of New York (Insurance - Syracuse, NY)  Group, TIAA-CREF TIAA-CREF Teachers Insurance and Annuity Association - College Retirement Equities Fund  and others.

Jack Tyniec, Managing Director of TCi, said, "These reports are unique in the industry due to the level of detail on costs by function and transaction and the consistency of responses resulting from a common glossary of terms. Our clients tell us that these survey results are highly credible and are used for executive decision-making." On the subject of new products, Jack reported that the company has just completed the development process for a personal lines property & casualty operations survey to measure virtually all aspects of back office operations for the personal lines business, including claims. Called PLACES for Personal Lines Administration and Claims Expense Survey, this study will be conducted during the spring and summer, with results available for purchase in late 2003.

TCi Consulting & Research helps life insurance and annuity companies find the best way to support their products so that they can provide superior customer service to policyholders and distributors, measure, control and lower ongoing operating expenses Operating expenses

The amount paid for asset maintenance or the cost of doing business, excluding depreciation. Earnings are distributed after operating expenses are deducted.
 and get new products to market quickly. TCi's unique combination of insurance knowledge, technology expertise and its ability to offer unbiased advice and assistance is widely recognized and respected within the industry. Since 1989 TCi has used TCi Tested(SM) Processes and Tools to help over 50 life insurance and annuity clients, including 10 of the top 20 companies in the industry.
COPYRIGHT 2003 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2003, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Mar 3, 2003
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