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Benchmark Technology Group Unveils CashWare[TM] 3.0.


Software, hardware provider connects teller application to cash dispensers, recyclers

ALPHARETTA, Ga. -- Benchmark Technology Group, a leading provider of branch automation solutions and technology management services, unveiled - CashWare 3.0 - the enhanced version of its cash dispenser and recycler middleware product.

"Customer service and revenues generated from the sale of additional products and services are pivotal to a bank's success," said Jack Malinowski, chief technology officer of Benchmark Technology Group. "CashWare 3.0 is designed to keep tellers where they need to be - facing customers and asking questions needed to identify cross-selling opportunities or maintain loyal customer relationships. Focus on the customer is compromised when tellers are preoccupied with having to keep track of the amount of currency at their stations."

CashWare 3.0 provides a common interface between teller applications and supported cash recyclers and dispensers that monitors teller transactions in real-time. The software automatically detects cash-in and cash-out transactions at each window. CashWare streamlines the management of cash handling requirements and increases efficiency at teller lines by automatically prompting tellers to insert required amounts of cash or retrieve dispensed cash from the appropriate pocket while allowing them to override prompts, change denomination Denomination

The stated value found on financial instruments.

Notes:
This term applies to most financial instruments with monetary values. The denomination for bonds and securities would be face value or par value.
 mixes and view totals.

"Technology makes a tremendous difference when it comes to ensuring branch efficiency and customer service," said Debbie Tracy, vice president for Baltimore-based 1st Mariner Bank. "At 1st Mariner Bank, we are continuously looking for ways to better serve customers when they walk into a branch--whether it's educating them on different ways they can reach their financial goals or helping them to quickly complete their transactions. Benchmark Technology Group helps 1st Mariner Bank by providing the type of enhanced technologies needed to fulfill this commitment and exceed customers' constantly changing needs and expectations when it comes to banking."

CashWare 3.0 prevents tellers from having to toggle To alternate back and forth between two states.

toggle - To change a bit from whatever state it is in to the other state; to change from 1 to 0 or from 0 to 1. This comes from "toggle switches", such as standard light switches, though the word "toggle" actually refers to
 between screens or press "hot keys" to initiate cash transactions. Such functionality significantly improves the ROI (Return On Investment) The monetary benefits derived from having spent money on developing or revising a system. In the IT world, there are more ways to compute ROI than Carter has liver pills (and for those of you who never heard of that expression, it means a lot).  of offline recyclers and dispensers; increases transaction speed and accuracy; enables tellers to maintain virtual cash drawer A cash drawer is generally a compartment underneath a cash register in which the cash from transactions is kept. The drawer is usually divided into separate compartments for notes and coins for ease of use.  totals; and provides comprehensive audit logs.

"CashWare 3.0 is a result of Benchmark Technology Group's ongoing commitment to providing customers with software that unlocks the full potential of branch automation systems and hardware," said Malinowski. "Because our company is largely comprised of banking and financial services The examples and perspective in this article or section may not represent a worldwide view of the subject.
Please [ improve this article] or discuss the issue on the talk page.
 veterans, we are able to anticipate customers' needs and design our products accordingly."

CashWare 3.0 can be quickly interfaced without requiring changes or modifications to existing teller applications. Additional capabilities enable it to support any number of tellers, while providing comprehensive local and remote reporting capabilities, simplified end-of-day balancing, and remote viewing of device status.

About Benchmark Technology Group

For more than 25 years, Benchmark Technology Group has been a leading provider of end-to-end branch technology and software solutions for financial institutions of all sizes. The company offers a complete line of branch automation, loss prevention, risk management and Check 21 solutions. Benchmark Technology Group's systems design, integration, implementation and support services support services Psychology Non-health care-related ancillary services–eg, transportation, financial aid, support groups, homemaker services, respite services, and other services  include customized and expanded offerings that are customer-centric and scalable.

All Benchmark Technology Group products and services are backed by 24/7 support. The company is headquartered in Alpharetta, Georgia Alpharetta is a city in Fulton County, Georgia, United States. As of 2006 census estimates, the city had a total population of 43,424[1].

Selected for its location next to a spring, it began as a campground, and was originally known as
 and has three additional offices throughout the nation. For more information, visit www.Benchmark-US.com.
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Publication:Business Wire
Geographic Code:1U5GA
Date:Nov 18, 2009
Words:542
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