Benchmark Electronics Deploys Kinaxis RapidResponse'TM' to Respond Faster to Change and Deliver Improved Customer Service.OTTAWA -- Leading Electronics Contract Manufacturer Leverages RapidResponse Deployment Services to Achieve Operational Success Kinaxis(TM) Corporation, formerly Webplan, a provider of Response Management solutions that deliver operations performance management for manufacturing by rapidly responding to constant volatility at the point-of-action, today announced that Benchmark Electronics, Inc. (NYSE NYSE See: New York Stock Exchange :BHE BHE Ball Handling Error (volleyball) BHE Bund der Heimatvertriebenen und Entrechteten (Union of Homeless and Rightless) BHE Blenheim New Zealand BHE Byte High Enable BHE Benchmark Electrs Inc ), a leading contract manufacturing provider, has successfully deployed Kinaxis RapidResponse to respond faster to change and deliver improved customer service. Benchmark Electronics is a $2 billion electronics manufacturer and services provider to original equipment manufacturers of computers and related products for business enterprises, medical devices, industrial control equipment, testing and instrumentation products and telecommunications Communicating information, including data, text, pictures, voice and video over long distance. See communications. equipment. Benchmark's mission is to maintain a global leadership position in the high technology electronics manufacturing services Electronic manufacturing services (EMS) is term used for companies that design, test, manufacture, distribute and provide return/repair services for electronic component and assemblies for original equipment manufacturers (OEMs). industry through customer satisfaction as measured by their customers' expectations for world class quality, flexible manufacturing, product delivery, leading edge technology, financial strength and managerial integrity. Given the highly volatile nature of the electronics marketplace and the level of flexibility Benchmark provides to its customers, Benchmark sought the ability to respond more rapidly to customer scheduling changes. After conducting their search for a solution provider, Benchmark selected Kinaxis RapidResponse because it offers the "what-if" simulation, material constraint Constraint A restriction on the natural degrees of freedom of a system. If n and m are the numbers of the natural and actual degrees of freedom, the difference n - m is the number of constraints. identification and ad-hoc reporting functionality needed to empower empower verb To encourage or provide a person with the means or information to become involved in solving his/her own problems its staff to respond quickly and effectively to changes at a lower cost and shorter deployment timeframe than alternatives. "Our ability to respond to change and do so rapidly is critical to our continued success," said Gayla Delly, chief financial officer (CFO See Chief Financial Officer. ) at Benchmark. "After a thorough review, we found RapidResponse was a key part of our IT solution set going forward that could empower our staff to continue to meet our goals and support Benchmark's continued market leadership." RapidResponse delivers innovative technology that enables manufacturers to anticipate potential problems, instantly review multiple action alternatives, and align operations to rapidly and effectively respond to changes at the point-of-action. The RapidResponse unique architecture connects directly to front- and back-end systems, supports a continuous flow of information across multiple sites, as well as optimizes the value of existing infrastructure. The initial project called for a deployment of RapidResponse at two Benchmark manufacturing sites. Using the RapidResponse Deployment Services, the software was integrated with Benchmark's Baan ERP (Enterprise Resource Planning) An integrated information system that serves all departments within an enterprise. Evolving out of the manufacturing industry, ERP implies the use of packaged software rather than proprietary software written by or for one customer. system and began delivering value within the quarter. Based on these rapid results, Benchmark is going to extend the deployment to all sixteen of its global sites in an effort to achieve the following goals: - Reduce the response time to customer requested schedule changes by 50% or more; - Increase customer satisfaction scores in the areas of On-Time Delivery, Responsiveness, Flexibility, and Communications; - Increase inventory turns, lower overall inventory levels and improve the management of excess and obsolete inventories Obsolete Inventory Term that refers to inventory that is at the end of its product life cycle and has not seen any sales or usage for a set period of time usually determined by the industry. This type of inventory has to be written down and can cause large losses for a company. ; - Avoid inventory liability through better management of excess and obsolete inventory and simulation of schedule changes before committing. "The ability to rapidly and effectively respond to ever present changes in supply, demand, capacity and product has become a competitive necessity for electronics manufacturers," said Randy Littleson, vice president of Marketing at Kinaxis. "Market leaders like Benchmark are developing a core competency A core competency is something that a firm can do well and that meets the following three conditions specified by Hamel and Prahalad (1990):
Revenue from a firm's regular activities less costs and expenses and before income deductions. operating profit See operating income. . We at Kinaxis applaud Benchmark's proactive approach to managing its supply chain operations and look forward to working with the company in this next phase of the partnership." About Kinaxis Kinaxis stands alone in delivering Response Management solutions that provide operations performance management for manufacturing. By rapidly responding to constant volatility at the point-of-action-where real world variances in demand, supply, product and capacity occur-Kinaxis RapidResponse goes beyond traditionally historic scorecarding and performance metrics Performance metrics are measures of an organizations activities and performance. Performance metrics should support a range of stakeholder needs from customers, shareholders to employees [1]. to drive collaborative response and manufacturing action. RapidResponse allows global leaders such as Casio, Coty, Honeywell, Jabil Circuit Jabil NYSE: JBL is a provider of electronic manufacturing services. Jabil designs and manufactures electronic circuit boards for major OEMs in a diverse group of industries including automotive, computing and storage, consumer products, medical, networking, peripherals and , Raytheon and Solectron to access real-time information and quickly collaborate to reach optimal decisions that align with corporate objectives, and rapidly drive effective action. For more information, visit the Kinaxis web site at http://www.kinaxis.com/. Copyright (C) 2005 Kinaxis Corp. All rights reserved. Kinaxis and Kinaxis Live Scorecard are trademarks of Kinaxis Inc. All other brands and product names are trademarks or registered trademarks of their respective owners and should be treated as such. |
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