BenchMark Consulting International Introduces Specialized Mortgage Consulting Practice; Consulting Practice Tailors Solutions for an Evolving Mortgage Industry.Business Editors ATLANTA--(BUSINESS WIRE)--Jan. 13, 2003 BenchMark Consulting International, a leading international management consulting Noun 1. management consulting - a service industry that provides advice to those in charge of running a business service industry - an industry that provides services rather than tangible objects firm to the financial services The examples and perspective in this article or section may not represent a worldwide view of the subject. Please [ improve this article] or discuss the issue on the talk page. industry announced the launch of a mortgage consulting practice. The mortgage practice offers solutions in business process and continuous improvement that will reduce cost, increase revenue and enhance customer relationships for organizations providing mortgage servicing Mortgage servicing The collection of monthly payments and penalties, record keeping, payment of insurance and taxes, and possible settlement of default , involved with a mortgage loan. and originations. The BenchMark difference is that the mortgage practice combines a depth and breadth of mortgage specific industry and consulting expertise. The thrust of the practice is in business transformation consulting, or the active integration of business process, change management and technology. "With more than 20 years of experience in process improvement and change management coupled with the hands-on experience of consultants in the mortgage industry, BenchMark is uniquely positioned to offer specialized mortgage solutions to our existing BenchMark clients and to the overall prime and subprime mortgage industry," said Ted Parker, Mortgage practice manager of BenchMark Consulting International. BenchMark has an historical strength in home-related loan servicing Loan servicing is the process by which a mortgage bank or subservicing firm collects the timely payment of interest and principal from borrowers. The level of service varies depending on the type loan and the terms negotiated between the firm and the investor seeking their services. and origination. The establishment of the Mortgage Practice creates an enhanced focus in this business segment. "Our team of dedicated consulting professionals drives a solid practice, with expertise in business process and continuous improvement." Parker's 25 years of experience in the financial services industry brings significant insight from major mortgage consulting and banking institutions. Prior to joining BenchMark, Parker managed a multi-million dollar mortgage consulting practice and has had proven success in significantly increasing mortgage company productivity and profits. BenchMark's mortgage practice complements its other specialized consulting practices that include commercial banking, auto finance, consumer lending Consumer lending or consumer loans refers to any type of loan product that is not a mortgage; such as a car, boat, manufactured home, home equity loan, home equity line of credit, signature loan, signature line of credit, recreational vehicle, or Certificate of Deposit loans. and Deposit & Retail Banking. The new practice targets institutions in the U.S. and Canada with assets totaling more than $10 billion. BenchMark operates as an independent entity within the financial services division of ALLTEL(TM)Information Services See Information Systems. (AIS) and will leverage its relationship with AIS' industry-leading Mortgage Servicing Platform (MSP (1) (Management Service Provider or Managed Service Provider) An organization that manages a customer's computer systems and networks which are either located on the customer's premises or at a third-party datacenter. ) to provide mortgage clients with thought leadership. "The mortgage market is driving declining margins and increased competition in servicing and origination," Parker added. "Our consultants take a holistic approach holistic approach A term used in alternative health for a philosophical approach to health care, in which the entire Pt is evaluated and treated. See Alternative medicine, Holistic medicine. to addressing a wide range of issues from default management in servicing to the growing demand for online origination and the emergence of alternative property valuation approaches." Additionally, BenchMark expects to increase the scope of its mortgage practice to include a comprehensive mortgage servicing industry analytical evaluation process. BenchMark also plans to offer diagnosis and monitoring of origination, processing and servicing capabilities. The diagnosis process will enable clients to increase revenue, reduce costs, and enhance customer satisfaction and retention. The monitoring capability will provide clients with an annual, diagnostic-based evaluation of their progress. About BenchMark Consulting International BenchMark Consulting International has specialized in improving the financial services industry since 1988. The company is a management consulting firm that improves the profitability of its financial services customers through the delivery of management decision making information and change management services to realize the benefits of business process changes. BenchMark Consulting International's expertise is in the designing, managing and measuring of operational processes. As of 2002, the firm has worked with 19 of the top 20 (in asset size) commercial banks, all 11 automobile captive finance corporations, several of the largest consumer finance corporations and many regional banks throughout the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. . Internationally, BenchMark Consulting International has worked with the five largest Canadian commercial banks, more than 20 European organizations in eight different countries, in addition to financial institutions in Latin America Latin America, the Spanish-speaking, Portuguese-speaking, and French-speaking countries (except Canada) of North America, South America, Central America, and the West Indies. and Asia. The company is a wholly owned subsidiary Wholly Owned Subsidiary A subsidiary whose parent company owns 100% of its common stock. Notes: In other words, the parent company owns the company outright and there are no minority owners. of ALLTEL(TM) Information Services, a provider of enterprise networks, wireless communications wireless communications System using radio-frequency, infrared, microwave, or other types of electromagnetic or acoustic waves in place of wires, cables, or fibre optics to transmit signals or data. and information technology solutions for financial services companies, mortgage providers and the telecommunications industry. BenchMark Consulting International has dual headquarters in Atlanta, Georgia and Munich, Germany. For more information about the Mortgage Practice, contact Ted Parker at 770.428.8899, extension 3150 or through t-parker@benchmarkinternational.com. For more information about the company, visit the Web site at www.benchmarkinternational.com. |
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