BellSouth Provides Voice Mail Customers with Next Generation Messaging Solutions.Business Editors & High Tech Writers ATLANTA--(BUSINESS WIRE)--Feb. 19, 2002 Voice Mail Service Expands to Meet Lifestyle Demands of Consumers BellSouth (NYSE NYSE See: New York Stock Exchange : BLS See Bureau of Labor Statistics. ) today announced new enhancements to its voice mail service as part of the company's broader next generation messaging platform. The new features provide customers with more choice in how they want to communicate, and delivers solutions which empower empower verb To encourage or provide a person with the means or information to become involved in solving his/her own problems customers to take control of their messaging services. BellSouth(R) Voice Mail is an easy-to-use voice mail system that takes messages while customers are on the telephone, on the Internet, sending a fax, or when a customer simply chooses not to answer the phone. The service can even capture messages during power outages This is a list of famous wide-scale power outages. 1965
BellSouth's new Silent Messaging service delivers 'big office' voice mail capabilities to the residential marketplace. It allows customers to exchange voice messages with other BellSouth Voice Mail subscribers much like they use e-mail to exchange text messages. The service enables users to send, forward or reply to messages by simply using their BellSouth Voice Mail service. Messages can be sent directly from one voice mailbox A simulated mailbox in the computer that holds e-mail messages. Mailboxes are stored on disk as a file of messages, a database of messages or as an individual file for each message. The standard mailboxes are usually In, Out, Trash and Junk (Spam). to another, allowing customers to deliver messages instantly and discretely without disturbing the people they are calling. "By adding the Silent Messaging service to our core voice mail product, we are giving our customers a way to communicate with other BellSouth Voice Mail subscribers when a live conversation is not practical or convenient," said Stan Pollard pollard fine protein-rich feed supplement for farm animals; a byproduct from the milling of wheat for flour. Called also shorts. , Director of Product Strategy and Marketing for BellSouth Corporation. "Customers can have their voice mail boxes talk to each other, which gives people on the go the ability to better manage their busy lifestyles and the freedom to enjoy their valuable time." Before BellSouth's new Message Delivery service, customers had to contact the people on their calling lists one at a time, even though they were sending out the same message - like start times for meetings and locations for events. Now with this new feature, customers can set-up distribution lists to send out broadcast messages to multiple parties at one time. In addition, distribution lists can be saved, making this an extremely useful tool for managing messages to groups like soccer teams, girl scout troops, softball softball, variant of baseball played with a larger ball on a smaller field. Invented (1888) in Chicago as an indoor game, it was at various times called indoor baseball, mush ball, playground ball, kitten ball, and, because it was also played by women, ladies' leagues and other outside organizations. Customers can also add up to 3 additional private-mailboxes to their voice mail service, allowing family members, roommates or even small office co-workers to receive and manage their own messages. The feature provides a simple solution for both the caller and the mailbox user. Each private-mailbox can be created with an individualized in·di·vid·u·al·ize tr.v. in·di·vid·u·al·ized, in·di·vid·u·al·iz·ing, in·di·vid·u·al·iz·es 1. To give individuality to. 2. To consider or treat individually; particularize. 3. , personal greeting and customers can create their own password to ensure privacy when retrieving messages. "BellSouth Voice Mail service is a smart solution to a hectic hec·tic adj. 1. Characterized by intense activity, confusion, or haste: "There was nothing feverish or hectic about his vigor" Erik Erikson. 2. lifestyle and incorporates what customers want most: privacy and efficiency," said Pollard. "The service is designed to easily work in conjunction with other products and services, and it provides our customers with more flexibility in messaging than what is offered through answering machines or other services in the marketplace." BellSouth is committed to helping its customers lead a more "connected lifestyle" by creating solutions, like next generation messaging, that allow customers to connect to home, work, family, and the world in an integrated and seamless way. Through a variety of service options, customers are able to perform advanced messaging capabilities, e-business transactions, and wireless functions, giving them more choice and control over how and when they want to communicate. During a recent survey, customers most frequently mentioned that they liked the convenience, ease of checking messages, and reliability of BellSouth Voice Mail service. More than 46% of customers surveyed stated that they were previous answering machine users. These customers revealed that the ability to receive messages while on the phone or using the Internet were key factors in their decision to replace their answering machines with BellSouth Voice Mail service.(1) The new voice mail features are included at no additional charge to the customer. BellSouth Voice Mail can be purchased a la carte for $5.50 per month, or purchased as part of the BellSouth(R) Complete Choice(R) plan for only $3.50 per month. The Private Mailbox capability is available throughout BellSouth's nine state region. Message Delivery is currently available in North Carolina North Carolina, state in the SE United States. It is bordered by the Atlantic Ocean (E), South Carolina and Georgia (S), Tennessee (W), and Virginia (N). Facts and Figures Area, 52,586 sq mi (136,198 sq km). Pop. , South Carolina South Carolina, state of the SE United States. It is bordered by North Carolina (N), the Atlantic Ocean (SE), and Georgia (SW). Facts and Figures Area, 31,055 sq mi (80,432 sq km). Pop. (2000) 4,012,012, a 15. , Georgia, South Florida, Louisiana, Tennessee (only available in Knoxville and Chattanooga), Alabama (available everywhere except for Birmingham and Huntsville). Silent Messaging is currently available in Mississippi, Louisiana, North Carolina and South Carolina. Full deployment of Message Delivery and Silent Messaging is anticipated throughout the region by end of 2002. To order services, customers can call 1-877-769-0002 or visit the BellSouth website at www.bellsouth.com. About BellSouth Corporation BellSouth Corporation is a Fortune 100 communications services company headquartered in Atlanta, GA, serving more than 45 million customers in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. and 15 other countries. Consistently recognized for customer satisfaction, BellSouth provides a full array of broadband data and e-commerce solutions to business customers, including Web hosting Making a Web site available on the Internet. Many ISPs host a few personal Web pages for an individual at no additional cost above the monthly service fee, but the address is subordinate to the ISP; for example, www.friendlyisp.com/pat_smith. and other Internet services. In the residential market, BellSouth offers DSL DSL in full Digital Subscriber Line Broadband digital communications connection that operates over standard copper telephone wires. It requires a DSL modem, which splits transmissions into two frequency bands: the lower frequencies for voice (ordinary high-speed Internet See broadband. access, advanced voice features and other services. BellSouth also provides online and directory advertising services, including BellSouth(R) Real Pages(SM).com. BellSouth owns 40 percent of Cingular Wireless, the nation's second largest wireless company, which provides innovative wireless data and voice services. (1)Prospecta Research Associates, Inc., January 2001 |
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