Bell Industries Tech.logix Group Wins Ambassador Award from Interactive Intelligence.Business Editors/High-Tech Writers INDIANAPOLIS--(BUSINESS WIRE)--June 17, 2002 Interactive Intelligence Recognizes the Tech.logix Group for its Promotion and Advancement of Interaction Management Solutions Interactive Intelligence Inc. (Nasdaq:ININ ININ Interactive Intelligence, Inc. (Indianapolis, Indiana) ININ Instituto Nacional de Investigaciones Nucleares (Spanish) ININ Islamic News and Information Network ININ Mexican Nuclear Institute ) honored hon·or n. 1. High respect, as that shown for special merit; esteem: the honor shown to a Nobel laureate. 2. a. Good name; reputation. b. Bell Industries (AMEX AMEX See: American Stock Exchange :BI) Tech.logix Group last month at its annual User Forum with its Ambassador award. The Tech.logix Group received the award from among 900 global Interactive Intelligence customers for its promotion and advancement of the company's interaction management software solutions. The Tech.logix Group is an Indianapolis-based technology solutions provider that has been featured in Call Center Magazine, Communications Convergence Magazine and other trade and business publications for using the Interactive Intelligence software to provide customers across the U.S. with superior real-time 1. real-time - Describes an application which requires a program to respond to stimuli within some small upper limit of response time (typically milli- or microseconds). Process control at a chemical plant is the classic example. technical support and IT resource management through multiple channels. The Tech.logix Group first deployed interaction management software by Interactive Intelligence in April 2001 and, today, uses the software as a platform to deliver comprehensive end-user (job) end-user - The person who uses a computer application, as opposed to those who developed or support it. The end-user may or may not know anything about computers, how they work, or what to do if something goes wrong. support, deskside support, network monitoring The term network monitoring describes the use of a system that constantly monitors a computer network for slow or failing systems and that notifies the network administrator in case of outages via email, pager or other alarms. and field support. According to according to prep. 1. As stated or indicated by; on the authority of: according to historians. 2. In keeping with: according to instructions. 3. Tracy A. Edwards, president and chief executive officer of Bell Industries, Inc., the Interactive Intelligence software has helped the company to more effectively route and record interactions for enhanced customer service, and even enabled the company to extend these contact center features to business users for increased productivity. "Since installation, Interactive Intelligence's software has been extremely effective and reliable," Edwards said. "Interactive Intelligence has provided us with a robust tool that helps us continuously meet and exceed our clients' requirements by being simultaneously flexible and technologically-advanced." "We are proud to give Bell Industries Tech.logix Group our Ambassador award for both its creative use of our technology and its willingness to actively promote our company and products through numerous public channels," said Dr. Donald E. Brown, president and chief executive officer of Interactive Intelligence. "The Tech.logix Group is a great example of a local company that's helping to put Indianapolis on the map as a city committed to the advancement of technology." About Bell Industries Tech.logix Group Bell Industries Tech.logix Group is a leading technology solutions provider, serving middle market organizations by leveraging more than 20 years of technology expertise, solid relationships with industry-leading technology partners and strong financial support from its parent company, Bell Industries (AMEX:BI). Core service areas include strategic sourcing, technology integration, product services and project management. Headquartered in Indianapolis, the Tech.logix Group provides professional IT services through people and facilities located in the Midwest and Atlantic regions. Additional information about the company is available by calling 866.782.BELL (2355) in the Midwest region or 800-788-3234 in the Atlantic region or at www.belltechlogix.com. About Interactive Intelligence Inc. Interactive Intelligence (Nasdaq:ININ) is a global developer of multi-channel interaction management software designed to give contact centers, enterprises and service providers a flexible and affordable alternative to traditional telecommunications Communicating information, including data, text, pictures, voice and video over long distance. See communications. and computer telephony integration Computer Telephony Integration - Computer Telephone Integration solutions. The company was founded in 1994 and has a worldwide customer base of more than 900 companies. Interactive Intelligence has won numerous awards, including Software Magazine's 2000 top 500 global software and services companies and Frost & Sullivan's 2001 entrepreneurial en·tre·pre·neur n. A person who organizes, operates, and assumes the risk for a business venture. [French, from Old French, from entreprendre, to undertake; see enterprise. company of the year. Company headquarters are located in Indianapolis, IN, with more than 20 offices throughout North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. , Europe and Asia. Its telephone number is +1 317.872.3000; on the Web: http://www.ININ.com. This release contains certain forward-looking statements forward-looking statement A projected financial statement based on management expectations. A forward-looking statement involves risks with regard to the accuracy of assumptions underlying the projections. that involve a number of risks and uncertainties. Factors that could cause actual results to differ materially are described in the company's SEC filings. Interactive Intelligence Inc. is the owner of the marks INTERACTIVE INTELLIGENCE, its associated LOGO and numerous other marks. All other trademarks mentioned in this document are the property of their respective owners. Copyright(c)2002 Interactive Intelligence Incorporated. All rights reserved. |
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