Bell & Howell Launches The Imaging Superstore; Company Delivers Industry's Most Comprehensive Source for Imaging Products, Supplies, Service and Pricing.CHICAGO--(BUSINESS WIRE)--Oct. 18, 1999-- Reinforcing its industry leadership in providing customers with innovative tools to fulfill ful·fill also ful·fil tr.v. ful·filled, ful·fill·ing, ful·fills also ful·fils 1. To bring into actuality; effect: fulfilled their promises. 2. imaging needs, Bell & Howell Imaging Solutions, a business unit of Bell & Howell Company (NYSE NYSE See: New York Stock Exchange : BHW BHW Beamten Heimstätten Werk (German Building Society) BHW Boiler Hot Water BHW Brick Headwall BHW Blackman-Harris Window Function BHW Binary Halfword ), a leading information solutions and services provider to industries worldwide, today launched The Imaging Superstore su·per·store n. A very large retail store that stocks highly diversified merchandise, such as groceries, toys, and camera equipment, or a wide variety of mechandise in a specific product line, such as computers or sporting goods. (TM), the industry's most comprehensive source to purchase products, supplies and service. The Imaging Superstore is a one-of-a-kind e-commerce Website, www.imagingsuperstore.com that boasts a virtual customer service associate, complemented by a full-color catalog catalog, descriptive list, on cards or in a book, of the contents of a library. Assurbanipal's library at Nineveh was cataloged on shelves of slate. The first known subject catalog was compiled by Callimachus at the Alexandrian Library in the 3d cent. B.C. with detailed pricing. The Imaging Superstore integrates all customer touch point channels - web, personal interaction and direct mail - to ensure individual users' needs are effectively met. The synergy The enhanced result of two or more people, groups or organizations working together. In other words, one and one equals three! It comes from the Greek "synergia," which means joint work and cooperative action. of these efforts creates a platform from which customers can select the best method to view and purchase products, services or supplies. "Bell & Howell is changing the imaging solutions landscape by offering the industry's premier one-stop shop One-Stop Shop A company or a location that offers a multitude of services to a client or a customer. The idea is to provide convenient and efficient service and also to create the opportunity for the company to sell more products to clients and customers. for businesses to access everything necessary to make them more productive," said Brian Longe n. 1. 1. A thrust. See Lunge. 2. The training ground for a horse. 1. (Zool.) Same as 4th Lunge. , president, Bell & Howell Imaging Solutions. "Along with the Imaging Superstore is our new catalog, the industry's first direct marketing vehicle to detail prices, from our top-of-the-line document scanners An optical scanner geared to office documents rather than photographs. Also called "office scanners," "enterprise scanners" and "business scanners," desktop models have automatic document feeders that can scan in the range of approximately 15 to 100 pages per minute. down to supplies and service agreements. This demonstrates Bell & Howell's commitment to partner with its customers and provide the necessary information for their informed imaging solutions decisions." Imaging Superstore E-Commerce Site Designed to allow easy and effective accessibility Effective accessibility is a term used to describe access to health care and is based on factors such as opening times, cost of use and waiting lists as opposed to geographical or 'locational' factors (e.g. physical proximity, travel time). to product and service offerings from a desktop, the Imaging Superstore Website, www.imagingsuperstore.com, is Bell & Howell's leading-edge source to allow customers to solve immediate needs and browse product options. The Website features the full range of Bell & Howell Imaging Solutions products, including imaging systems, software, digital scanners, storage equipment, micrographics The production, handling and use of microfilm and microfiche. Images are created by cameras or by COM units that accept computer output directly. The documents are magnified for human viewing by readers, some of which can automatically locate a page using indexing techniques. products and image conversion service. The Bell & Howell Imaging Superstore Website is the company's response to ensure that its customers have little interruption INTERRUPTION. The effect of some act or circumstance which stops the course of a prescription or act of limitation's. 2. Interruption of the use of a thing is natural or civil. in their work efficiency while waiting for equipment or supplies. Human Touch of E-Commerce Taking their responsiveness to customers a step further, Bell & Howell added a human touch to the Imaging Superstore with the convenience of a combination help-desk, customer-service center through its e-commerce virtual associate program, "BeV." Customers can click on the "BeV" icon, prominently displayed throughout the site, and e-mail instantly notifies the virtual associate that a customer requires help. The program is meant to assist customers with online ordering and provide immediate answers to questions throughout the ordering process. Also available is a toll-free customer support line, ensuring customers' accessibility to the Bell & Howell support center. Imaging Superstore Catalog Complementing the Website, Bell & Howell has published a new, 44-page, full-color, Imaging Superstore product catalog. The company's full line of more than 800 products, accessories and supplies is detailed in the catalog with full list prices, making this a first for the industry. Like the Website, the catalog features the full range of Bell & Howell Imaging Solutions products, including digital imaging systems, software, digital scanners, storage equipment, micrographics products, accessories, supplies and service packages. New Products Appearing in its product catalog and on the Website are nine new products recently launched by Bell & Howell Company, the first product introductions in more than one year. The new offerings expand the company's line of digital products including film and reference scanners, reader/printers and scanners. "By expanding existing products, Bell & Howell is leading the industry into the digital age," said Rob McBratney, vice president of marketing and product development, Bell & Howell Imaging Solutions. "Our objective is to help customers dramatically improve productivity as well as gain efficiency and control." About Bell & Howell Bell & Howell Company (NYSE: BHW), headquartered in Skokie, Ill., is a leading information solutions and services provider to industries worldwide. In each of its businesses, the company transforms information through software and services, helping its customers operate more effectively and efficiently. For paper-intensive industries, such as financial services The examples and perspective in this article or section may not represent a worldwide view of the subject. Please [ improve this article] or discuss the issue on the talk page. and the government, Bell & Howell is a leading provider of imaging solutions that transform information into either electronic or archival format for better integration, storage and retrieval. The company develops and markets comprehensive imaging solutions and components, such as software, hardware, media products and supplies. Bell & Howell products are backed by a global network of A+ Certified See certification. , knowledgeable service technicians who also provide service and support for other manufacturers' imaging products and systems. For more information on Bell & Howell's Imaging Solutions business, call Lori Boukas at 800.327.4608 x3134, or visit www.imagingsuperstore.com. Additional information on Bell & Howell Company can be found at www.bellhowell.com. |
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