Become a people person ...... and increase the quality of your interactions There are those who view interaction with office-mates only as a means to an end--getting what they want. They say just enough to avoid being regarded as rude rude - [WPI] 1. Badly written or functionally poor, e.g. a program that is very difficult to use because of gratuitously poor design decisions. Opposite: cuspy. 2. Anything that manipulates a shared resource without regard for its other users in such a way as to cause a , because that would prevent them from being able to depend on the basic cooperation of those around them. If you want to build positive relationships and overcome workplace obtacles, you'll have to do better than that. Polish Your People Skills, the newest addition to the American Management Association's Get Ahead Toolkit Series, has a plethora plethora /pleth·o·ra/ (pleth´ah-rah) 1. an excess of blood. 2. by extension, a red florid complexion.pletho´ric pleth·o·ra n. 1. of information to help you boost your professional associations. If you prefer an interactive learning experience, pop in the CD-ROM CD-ROM: see compact disc. CD-ROM in full compact disc read-only memory Type of computer storage medium that is read optically (e.g., by a laser). that comes with the title. In Now Can I Improve My Work Relationships?, the first of three sections, you'll learn how to improve your communication skills and become a trustworthy team player. Section two, How Can I Deal With These Situations?, teaches you how to negotiate and shows you how to constructively manage anger and deal with conflict. Lastly, in How Should I Handle These People?, you'll learn how to work with difficult people without going crazy yourself. If straight reading is more your speed, the companion reader covers the same topics and goes into a little more detail--minus the visuals, worksheets and other interactive tools. In addition, the book looks at putting these skills to work in "dysfunctional dys·func·tion also dis·func·tion n. Abnormal or impaired functioning, especially of a bodily system or social group. dys·func " companies and hierarchical A structure made up of different levels like a company organization chart. The higher levels have control or precedence over the lower levels. Hierarchical structures are a one-to-many relationship; each item having one or more items below it. environments. If you're looking to increase the quality of your office interactions, this set is worth a look. Polish Your People Skills by Bobbi Linkemer (AMACOM AMACOM American Management Association New Media, $39.95). To order, visit www.amanet.org or call 800-262-9699. |
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