Because of Re-Engineering, Vendors Must Do More.CONCORD, N.H.--(BUSINESS WIRE)--Sept. 15, 1999-- Business-to-business selling today no longer means simply delivering the goods, says Brad Hosmer, President of The Beta Consulting Group, Concord NH. Because of re-engineering, today's products and services must often be sold with value-added services A value-added service (VAS) is a telecommunications industry term for non-core services or, in short, all services beyond standard voice calls and fax transmissions. which replace functions previously handled by the buying company. As a result, vendors worldwide are re-evaluating age-old markets and adding new features. "Vendors today have to step up and do more," Hosmer, a certified management consultant Certified Management Consultant (CMC) is an international professional certification for Management consulting professionals, awarded by institutes in 44 countries (as of December 2006). , explains. "It's not just matter of merely quoting price and delivery, as it used to be: Vendors must now be ready to supply everything a customer needs." Hosmer cites the example of shipping companies that have always only had to offer delivery of customer items from point to point. Now that so many businesses have had mailing departments eliminated, no one is left to package items to be shipped. "The shipper SHIPPER. One who ships or puts goods on board of a vessel, to be carried to another place during her voyage. In general, the shipper is bound to pay for the hire of the vessel, or the freight of the goods. 1 Bouv. Inst. n. 1030. has to do it now, or customers will go looking for Looking for In the context of general equities, this describing a buy interest in which a dealer is asked to offer stock, often involving a capital commitment. Antithesis of in touch with. another vendor that can," Hosmer says. "Many shipping customers used to employ package engineers on staff, but recently such staffers have been 'right-sized' out." Hosmer's consulting firm Noun 1. consulting firm - a firm of experts providing professional advice to an organization for a fee consulting company business firm, firm, house - the members of a business organization that owns or operates one or more establishments; "he worked for a frequently shows client companies how to improve marketing methods to accommodate such change. Lately, he's noticed this "Vendor Dilemma" more and more. All companies today, he notes, must take special pains to meet the problem. "Corporate re-structuring's impact on vendor relationships can't be ignored," he says. "It's adversely affected many companies, in small and large ways, driving up costs, delaying projects, upsetting consumers." He adds that customer companies must also begin actively managing their vendor relationships as a result of this dilemma. "Through innovation, many companies on both sides are developing new approaches," he concludes. "In the end it's a good thing because vendors end up better serving their customers and customers forge forge Open furnace for heating metal ore and metal for working and forming, or a workshop containing forge hearths and related equipment. From earliest times, smiths (see smithing) heated iron in forges and formed it by hammering on an anvil. partnerships with their vendors so that both parties win." Bradley E. Hosmer, CMC (Common Messaging Calls) A programming interface specified by the XAPIA as the standard messaging API for X.400 and other messaging systems. CMC is intended to provide a common API for applications that want to become mail enabled. 1. , President of The Beta Consulting Group, Concord, New Hampshire
Concord is the capital of the state of New Hampshire in the United States. It is also the county seat of Merrimack County. As of the 2000 census, its population was 40,687. , specializes in assisting companies and organizations that wish to become genuinely "well-managed." To speak with Brad, call 603-226-3567, email bhosmer@betacg.com or visit Beta's website, www.betacg.com. Media interviews may be arranged with Mr. Hosmer and with his "well-managed" client companies. |
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