Bear River's Star Receiver Tracking System Provides Desk to Desk -- D2D -- Accountability and Wireless Palm VII Support.

Business Editors/High-Tech Writers

ATLANTIC CITY, N.J.--(BUSINESS WIRE)--May 11, 2001

At the 2001 Mailcom Conference in Atlantic City, Bear River Associates announced that Version 4 of Star Receiver offers two new advanced features: Desk to Desk Tracking and wireless access to pickup and delivery information. Star Receiver is an advanced web-based package tracking system used by large and small organizations.

Desk to Desk (D2D) Tracking provides complete visibility and accountability of packages every step of the way to the recipient's desk within an organization. The package may be transferred by an internal courier or by a combination of internal couriers and an external carrier. In all cases Star Receiver gives both the sender and recipient full visibility as to the status of the package. No other tracking system, including those available from national carriers, offers D2D Tracking.

Star Receiver version 4 also offers wireless access to pickup and delivery information for employees of organizations using Star Receiver. Employees can check on the status of incoming and outgoing packages by using either a Palm VII or an Omnisky modem connected to any Palm OS compatible handheld computer. Wireless access to outgoing package status has only recently been provided by the two largest national carriers. Star Receiver provides access to packages that are being sent by or received for the employee.

The integrated nature of Star Receiver allows Facilities Management departments to boost customer service while at the same time reducing their need for staffing resources. Desk to Desk (D2D) Tracking provides total accountability resulting in the near-total elimination of lost items and "shrinkage." In addition, Star Receiver offers potential for cost savings in shipping, payables, and vendor management. Keys to savings in these areas are specific workflows designed to support lower-cost shipping options such as bundling and internal resources, as well as the data collected by Star Receiver regarding purchase orders, vendor deliveries and service level cycle times. Star Receiver provides the necessary metrics needed for shipping and receiving departments to follow "best practices."

Bear River is the consistent leader in applying technology to tracking and logistics. Among all commercially available products in its field, Star Receiver was:

-- First to offer electronic signature capture.

-- First to support worldwide operations from a single database.

-- First to offer Web tracking and pickup requests.

-- First to support bundling of internal shipments.

-- First to provide a customizable workflow for complete desk-to-desk
accountability.

Bear River is now the first commercial off-the-shelf tracking solution that provides Desk to Desk Tracking and wireless access to all incoming and outgoing packages.

About Bear River Associates, Inc.

Bear River Associates, Inc. is a privately held company founded in 1985 that focuses enterprise mobile solutions for worker automation and on web engineering services. The company has been at the forefront of applying innovative technology since its founding, starting in 1987 when it adopted object-oriented programming. In 1995 Bear River has become a leader in applying web, mobile and wireless technologies for companies such as the BART, California Department of Transportation, Qualcomm, BMW, zBox Company, Oracle, California Youth Authority and the Federal Highway Administration. Bear River's Star Receiver product is in use at major corporations including Cisco Systems, 3Com and GlaxoSmithKline.

Note to Editors: Bear River is a registered trademark of Bear River Associates, Inc. All other company and product names may be trademarks of the company with which they are associated.