Beachcomber Chooses ServiceBench for Automated Service and Warranty Operations.Business Editors/High-Tech Writers FAIRFAX, Va.--(BUSINESS WIRE)--Feb. 23, 2004 ServiceBench, Inc., the leading provider of Web-based service supply chain management applications, today announced that Beachcomber Hot Tubs has chosen ServiceBench to fully automate To turn a set of manual steps into an operation that goes by itself. See automation. its service supply chain. With ServiceBench, Beachcomber is able to significantly streamline such key operations as warranty processing, claims payment, product registration and more - while easily managing and analyzing critical service related data to ensure the highest levels of product quality and customer service. "We are extremely pleased to be working with Beachcomber Hot Tubs to help ensure a fully efficient service supply chain," stated Michael Dering, President and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. , ServiceBench. "The move to implement Service Supply Chain Central reaffirms Beachcomber's visionary approach and commitment to their customers - which continues to drive their market success." "Beachcomber's top priority is to enhance quality of life through our innovative products, making the decision to go with ServiceBench a very easy one," according to according to prep. 1. As stated or indicated by; on the authority of: according to historians. 2. In keeping with: according to instructions. 3. Barbara Harrower har·row 1 n. A farm implement consisting of a heavy frame with sharp teeth or upright disks, used to break up and even off plowed ground. tr.v. har·rowed, har·row·ing, har·rows 1. , Manager, Beachcomber Guarantee Program. "With ServiceBench, we can further that mission by ensuring the best possible experience for our customers in all aspects of their relationship with us." Service Supply Chain (SSC SSC Secondary School Certificate SSC Standard Systems Center (USAF) SSC State Services Commission (New Zealand) SSC Swedish Space Corporation SSC Salem State College (Massachusetts) )/Central is a suite of Web-based applications See Web application. that serves as a highly efficient, dedicated, electronic hub for service supply chain transactions between manufacturers, parts distributors, extended warranty The examples and perspective in this article or section may not represent a worldwide view of the subject. Please [ improve this article] or discuss the issue on the talk page. providers, retailers, and service providers. SSC/Central helps manufacturers and service-based organizations eliminate inefficient, costly processing systems; ensure compliance with tight business rules; easily record and analyze key data; prevent manual mistakes; and increase brand loyalty. About ServiceBench ServiceBench is the leading provider of Web-based service supply chain management applications. With ServiceBench, manufacturers, distributors, extended warranty providers and service providers streamline processes, save time and money, and increase customer satisfaction. ServiceBench modular products work together to fully automate the complete range of service activities including warranty claims administration, parts ordering, service dispatch, product registration management and service network management. Additional information is available online at www.servicebench.com. About Beachcomber Hot Tubs At Beachcomber Hot Tubs, we provide people with health, happiness and well being through the life giving properties of water. Connecting family friends and loved ones loved ones npl → seres mpl queridos loved ones npl → proches mpl et amis chers loved ones love npl since 1978, Beachcomber has been making the world's most comfortable hot tub available through over 300 distributors in North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. and Europe. Celebrating our Silver Anniversary this year, we invite you to find out more about how Beachcomber Hot Tubs can enhance your quality of life. For more information, visit www.beachcomberhottubs.com. |
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