Baxter Planning Systems and Metrix Inc. Establish Technology Alliance; First-to-Market With an Integrated Comprehensive Service Lifecycle Management Solution Enabling Rapid ROI.Business Editors and High-Tech Writers AFSMI (Association For Services Management International, Fort Myers, FL, www.afsmi.org) A membership organization dedicated to the advancement of executives and managers in the high-tech services and support industry. S-Business Education Summit and Expo Interlog2002 AUSTIN, Texas--(BUSINESS WIRE)--Sept. 30, 2002 Baxter Planning Systems Inc., the leading provider of Web-based service parts planning solutions, today announced a technology alliance with Metrix Inc., the pioneer of solutions for the field service and service automation applications. Integrating the two offerings provides the first-to-market product that delivers planning and execution functionality in one integrated solution and leverages new Web-based capabilities. This integrated solution will improve operational efficiencies, lower operating costs operating costs npl → gastos mpl operacionales , reduce and optimize inventories, increase customer satisfaction and service levels, significantly increasing the profitability of any service organization. "Our research shows that service organizations will benefit greatly by the integration of planning and execution software functionality, and are now seeking to reap those benefits," reports Greg Baxter, President and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. at Baxter. "The Baxter/Metrix technology alliance will allow our customers to do just that, and use service excellence as a strategic weapon -- expanding market share with existing customers and winning new customers by improved service delivery," added Baxter. The Metrix award-winning suite of software products includes Metrix 4e for eProductService(tm), and Techlink 4e(R), a Mobile field service solution. Metrix, Inc. is more than a software development company. Metrix's 20-year history has allowed them to gain the knowledge of service leaders worldwide, which is provided to clients through consulting, Web-seminars, on-site business analysis and ROI (Return On Investment) The monetary benefits derived from having spent money on developing or revising a system. In the IT world, there are more ways to compute ROI than Carter has liver pills (and for those of you who never heard of that expression, it means a lot). studies and other avenues. Baxter Planning Systems offers Prophet by Baxter, a sophisticated suite of supply chain planning optimization products and services designed to go beyond controlling costs to increasing profits. "Baxter's parts planning solution combined with Metrix's service management system, provide an unparalleled offering in the marketplace," said Doug Peters, Technology Officer at Metrix. "With the option of offering the Baxter solution in both a traditional software license model as well as an ASP hosted solution, Metrix continues to provide its customers with best of breed solutions and significant ROI opportunities." The integrated solution will be introduced in Metrix Booth #107 and Baxter Planning Systems Inc. Booth #402 at the 32nd Annual AFSMI S-Business Education Summit and Expo, October 6-8 at the World Congress Center, Atlanta, Ga. For more information on the summit, please go to www.afsmi.org About Baxter Planning Systems Inc. Baxter Planning Systems delivers comprehensive supply chain planning services and applications that transform service parts organizations into strategic assets. Since 1993, Baxter has pioneered the development of Web-based solutions to meet the unique demands of after-market, service, repair and spare parts Spare parts, also referred to as Service Parts is a term used to indicate extra parts available and in proximity to the mechanical item, such as a automobile, boat, engine, for which they might be used. Spare parts are also called “spares. industries, particularly in technology, medical equipment and telecommunications markets. The Prophet by Baxter(tm) suite of integrated forecasting and planning applications enables Baxter's clients to achieve industry-leading customer service levels while significantly increasing profitability. Headquartered in Austin, Texas, Baxter is privately held, self-funded and profitable. Global 2000 and Fortune 500 enterprises deploying Baxter solutions include Agilent Technologies This article needs sources or references that appear in reliable, third-party publications. Alone, primary sources and sources affiliated with the subject of this article are not sufficient for an accurate encyclopedia article. , Enterasys Networks This article or section contains information about scheduled or expected future events. It may contain tentative information; the content may change as the event approaches and more information becomes available. , Lucent Technologies, Network Appliance (1) A specialized device for use on a network. For example, Web servers, cache servers and file servers can be implemented as general-purpose computers with the appropriate software or as network appliances, which are computers dedicated to a single function and cannot do anything and Philips Medical Systems. For more information, visit Baxter at Interlog2002's booth 3 or on the Internet at www.bybaxter.com, or call 866/323-5959. About Metrix Inc. Metrix Inc., the pioneer of the service automation industry, is the leading provider of eProductService(tm) solutions. Its Web-based software products and integrated applications address all aspects of the product service chain for organizations worldwide with on-site field service or repair center activities for industries including medical equipment, high-tech and electronics, measuring and control devices, telecommunications, third-party logistics A third-party logistics provider (abbreviated 3PL) is a firm that provides outsourced or "third party" logistics services to companies for part, or sometimes all of their supply chain management function. , durable goods durable goods Goods, such as appliances and automobiles, that have a useful life over a number of periods. Firms that produce durable goods are often subject to wide fluctuations in sales and profits. Also called consumer durables. and other manufacturing. Metrix's headquarters are located in Waukesha, Wis., with additional offices nationwide. Its European headquarters are located in The Hague, the Hague, The (hāg), Du. 's Gravenhage or Den Haag, Fr. La Haye, city (1994 pop. 445,279), administrative and governmental seat of the Kingdom of the Netherlands, capital of South Holland prov., W Netherlands, on the North Sea. Netherlands: 31-(0) 70-383-4114. Prolog (PROgramming in LOGic) A programming language used for developing AI applications (natural language translation, expert systems, abstract problem solving, etc.). Developed in France in 1973, "Programmation en Logique" is used throughout Europe and Japan and is gaining Systems Ltd. is an authorized Metrix distributor in the United Kingdom. Metrix can be reached at 800/543-2130, 262/717-6500 or at www.metrix.com. |
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