Baxter Planning Systems Inc. Announces Agreement to Provide Service Parts Solutions to Radiant Systems Inc.

Business Editors & High-Tech Writers

AUSTIN, Texas--(BUSINESS WIRE)--June 19, 2002

Baxter Planning Systems Inc., the leading provider of Web-based service parts planning solutions software, announced Radiant Systems Inc.'s selection of Prophet by Baxter for its service parts planning operation.

Under the contract signed by the parties, Radiant will be licensed to use Baxter's suite of products, Prophet by Baxter, including site planning, distribution planning, forecasting and supply planning. Additionally, Baxter will make consulting services available to Radiant in order to assist them in transitioning their service parts planning operations in-house.

Radiant Systems, a leader in delivering technology solutions that help companies improve product profitability, employee productivity and customer service, selected Baxter due to the depth and breadth of its service capabilities. Radiant was looking for a solution that would allow them the flexibility to change their approach to service parts planning as their needs and business changed.

In the past, Radiant used several third-party vendors to service hardware systems around the world. Radiant's analysis concluded that they could provide more effective client service and better satisfy customer service level agreements by implementing a solution that improved visibility into the supply and demand for their service parts. Coupled with Radiant's expansions into global markets, the company is also bringing the service parts planning operations back in-house as a core competency.

"Radiant's vision for outstanding customer service requires a solution that is flexible to address needs of clients across various industries and geographic areas," commented Mark Felix, director of Field Services at Radiant Systems. "We believe Baxter's depth of industry expertise combined with innovative products will help Radiant make a successful transition from outsourced service parts planning to in-house planning."

"Baxter Planning Systems' goals closely align with Radiant's on four key components: higher revenues, lower operating costs, reduced working capital and increased levels of service," reports Greg Baxter, president and CEO of Baxter Planning Systems. "Prophet's proven track record with these goals shows a consistent ability to increase customer service levels to over 99% while reducing inventory by 50%. For Radiant, this translates into a cost-effective way to ensure that their customers' mission-critical needs are met."

About Radiant Systems

Radiant Systems Inc. helps companies improve product profitability, employee productivity and customer service through use of innovative technology. Radiant's mission is to enable businesses to achieve operational excellence through intelligent technology. To accomplish this mission, Radiant combines powerful technology platforms, deep industry knowledge and strategic partnerships to deliver strong returns on systems investments for companies ranging in size from single site operators to multinational corporations. Headquartered in Atlanta, Radiant Systems (www.radiantsystems.com) has deployed its solutions to tens of thousands of sites worldwide.

About Baxter Planning Systems

Baxter Planning Systems Inc., www.bybaxter.com, based in Austin, Texas, pioneered the development of Web-based planning solutions for the service parts industry. With systems installed in Fortune 500 companies across the United States, BPS Solutions are currently used by companies in the technology, medical equipment and telecommunications industries. These companies include Enterasys, Philips Medical and Lucent Technologies.