Barker Brings More Than 20 Years of Consulting Leadership Experience to Aspect Communications as Vice President of Advanced Technical Services.Business Editors SAN JOSE San Jose, city, United States San Jose (sănəzā`, săn hōzā`), city (1990 pop. 782,248), seat of Santa Clara co., W central Calif.; founded 1777, inc. 1850. , Calif.--(BUSINESS WIRE)--April 26, 2001 Aspect Communications Corporation (Nasdaq:ASPT ASPT American Society of Plant Taxonomists ASPT American Society of Phlebotomy Technicians ASPT Average Score Per Taxon (neural networks) ASPT Academy of Screen Printing Technology ASPT Army School of Physical Training ), the leading provider of contact servers for managing customer transactions across all communication channels, today announced that Phil Barker has joined Aspect Communications as vice president of advanced technical services. Barker brings more than 20 years of leadership experience in consulting, systems integration and development to Aspect from positions with marchFIRST, Oracle Corporation, William Wilson Many real people and fictitious characters share the name William Wilson, or variations such as Bill or Willlie Wilson, including:
"Before moving to marchFIRST to handle large-scale front- and back-office systems integration, Barker directly contributed to growing Oracle's services revenue from $30 million to more than $2.4 billion by successfully delivering hundreds of engagements to more than 250 clients throughout the world," said Gary L. Smith, Aspect's chief operating officer Chief Operating Officer (COO) The officer of a firm responsible for day-to-day management, usually the president or an executive vice-president. . "We are excited about leveraging his skills and extensive experience in leading and managing consulting services programs for high-technology product and service providers like ourselves." Barker held a variety of senior positions with Oracle over a nine-year period and then with marchFirst, a professional services firm where he most recently served as global leader of regional project development. He also has experience as an independent consultant and in project management with William Wilson & Associates, a private consulting firm, and with Ampex Corporation's management information systems (MIS) organization. Barker holds four patents and has a bachelor of science Noun 1. Bachelor of Science - a bachelor's degree in science BS, SB bachelor's degree, baccalaureate - an academic degree conferred on someone who has successfully completed undergraduate studies degree in mathematical sciences from Oregon State University Oregon State University, at Corvallis; land-grant and state supported; coeducational; chartered 1858 as Corvallis College, opened 1865. In 1868 it was designated Oregon's land-grant agricultural college and was taken over completely by the state in 1885. . Aspect Communications Aspect Communications Corporation is the leading provider of customer relationship portals, contact servers for managing dynamic customer contact transactions across all wired and wireless communication channels. The Aspect Portal contact server allows businesses to manage all customer contacts dynamically and turn them into relationships, opportunities and loyalty. Aspect is the only company today that delivers a complete multichannel Using two or more paths for transmission or processing. It can refer to a variety of architectures including (1) multiple I/O channels between the CPU and peripheral devices, (2) multiple wires in a cable, (3) multiple "logical" channels within a single wire or fiber or (4) multiple contact center -- the core of any company's CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. strategy. Aspect's contact server synchronizes all customer contact points, including live- and self-service, with demonstrated customer return on investment. Aspect's leadership in CRM is based on more than 15 years of experience and over 7,600 implementations deployed worldwide. Aspect powers 78 percent of the Fortune 50. The company is headquartered in San Jose, Calif., with offices in major cities around the world. For more information, visit Aspect's Web site at http://www.aspect.com or call 877/621-3692. Note to Editors: Aspect, the Aspect logo and the phrases and marks relating to other Aspect products and services discussed in this press release constitute one or both of the following: (1) registered trademarks and/or service marks of Aspect Communications Corporation in the United States and/or other countries or (2) intellectual property subject to protection under common law principles. All other names and marks mentioned in this document are properties of their respective owners. |
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