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Banter Secures More Than $15M in Funding From Mayfield Fund and Lucent Venture Partners.


Business Editors

SAN FRANCISCO--(BUSINESS WIRE)--March 27, 2000

Banter, a provider of groundbreaking solutions in the customer relationships market, announced today that it is entering its next stage of evolution with the backing of Mayfield Fund Mayfield Fund is a venture capital firm located on Sand Hill Road in Menlo Park, California, home to many of Silicon Valley's leading venture capital firms.

Mayfield was founded in 1969 by Tommy Davis, one of the first venture capitalists.
, Lucent Venture Partners Inc., and other investors. The completion of this additional round of funding for Banter, totaling $15 million, enables the company to proceed in rapidly building out the sales, marketing, and business development efforts required to deliver its intelligent textual communications technology Noun 1. communications technology - the activity of designing and constructing and maintaining communication systems
engineering, technology - the practical application of science to commerce or industry
 to eCRM customers.

Banter's e-communications technology delivers peerless adaptability, scalability, business process integration, accuracy, security, and management facilities. These strengths allow customers to grow and evolve more easily at Internet speed and to build competitive advantage through superior customer service. Banter's solutions are powered by a revolutionary relationship modeling engine that truly understands natural language, customer intent, and context. Since it learns by example, minimal programming is required. The applications support a full range of customer interactions, including e-mail, web forms, chat, self-help, knowledge bases, and other types of text-based communication.

"Banter has a brilliant technical team and its initial product is better than anything out there," said David Ladd, general partner at Mayfield. "Customer relationships are key to the services world, and this market is huge and growing very rapidly. That's why we invested."

"Lucent Venture Partners funding will assist Banter in adding world-class talent to its business team," said Arie Litman, partner at Lucent Venture Partners Inc. "The expanded team will help Banter to extend the reach of its solutions to new customers who want to integrate customer service easily into their business."

For more information about Banter and its products, visit http://www.banter.com or contact:

Katherine Pitarys
Banter
415.247.2600
kpitarys@banter.com

Michelle Connolly
bang!zoom
415.216.2118
michellec@bangzoom.net


About Mayfield Fund

Mayfield Fund is a private venture capital partnership based in Menlo Park Menlo Park.

1 Residential city (1990 pop. 28,040), San Mateo co., W Calif.; inc. 1874. Electronic equipment and aerospace products are manufactured in the city. Menlo College and a Stanford Univ. research institute are there.

2 Uninc.
, Calif. Since Mayfield's founding in 1969, the firm has invested in more than 300 companies and has taken approximately 80 companies public. Today, these Mayfield-backed companies represent an aggregate market value of more than $100 billion. Mayfield focuses on companies with unique, technology-driven products and services that address well-defined needs in rapidly growing markets. Mayfield Fund specifically seeks entrepreneurs whose companies have the potential to achieve a market capitalization Market Capitalization

A measure of a public company's size. Market capitalization is the total dollar value of all outstanding shares. It's calculated by multiplying the number of shares times the current market price. This term is often referred to as market cap.
 of more than $200 million in five years. For more information, visit Mayfield's web site at http://www.mayfield.com.

About Lucent Venture Partners

Lucent Venture Partners Inc. is a wholly owned venture capital subsidiary of Lucent Technologies (NYSE NYSE

See: New York Stock Exchange
:LU) with offices in Palo Alto, California “Palo Alto” redirects here. For other uses, see Palo Alto (disambiguation).
Palo Alto (IPA: /ˌpæloʊˈʔæltoʊ/, from Spanish: palo: "stick" and alto: "high", i.e.
 and Murray Hill, New Jersey
For other places with the same name, see Murray Hill.
Murray Hill is an unincorporated area within portions of both Berkeley Heights and New Providence, located in Union County in north-central New Jersey.
. Formed in 1998, the group invests in early-stage technology companies in high-growth communications areas such as optical, data and wireless networking See wireless network. , semiconductors, communications software (communications, software) communications software - Application programs, operating system components, and probably firmware, forming part of a communication system. These different software components might be classified according to the functions within the Open Systems , professional services and e-commerce. The current fund, LVP LVP LLS (Laser Leveling System) Vertical Position
LVP Left Ventricular Pressure (electrocardiograms)
LVP Least Valuable player
LVP Low Vapor Pressure
LVP Large Volume Parenteral
 II, was capitalized in January 2000 at $150 million; the original fund, LVP I, was capitalized in February 1998 at $100 million and is now fully committed. LVP brings the unique ability to facilitate business relationships between our portfolio companies and Lucent's operating units, when appropriate. More information about Lucent Venture Partners is available at http://www.LucentVenturePartners.com.
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Publication:Business Wire
Date:Mar 27, 2000
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