Banter Hosts Second Forum for Trend-Setters in Customer Relationship Management; Visionary Automation Vendor Capitalizes On Momentum of First CRM Automation Webinar.Business Editors/High-Tech Writers SAN FRANCISCO--(BUSINESS WIRE)--Sept. 19, 2001 Banter Inc., www.banter.com, the leading developer of intelligent communication technologies, announces the second in an ongoing series of Webinars designed to bring together thought leaders among CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. vendors, industry analysts and the media. Taking CRM to the Next Level: Making Automation Work, will be held Tuesday, September 25, 2001 at 8:30 AM PDT PDT abbr. Pacific Daylight Time PDT Pacific Daylight Time PDT n abbr (US) (= Pacific Daylight Time) → hora de verano del Pacífico PDT , and will feature analysts from Forrester Research Forrester Research is an independent technology and market research company that provides its clients with advice about technology's impact on business and consumers. Corporate facts
Address: Connecticut, USA. and Yoram Nelken, founder and chief technology officer at Banter. With over 200 registrants for the first event, the company decided to continue its role in fostering the discussion around the need for automation solutions in a customer driven economy. "The overwhelming interest in automation solutions, and the need to move this technology to market, made the Webinar series an extremely compelling proposition for Banter, analysts and the CRM community," said Tom Aden, president and chief executive officer. "Banter has been described by analysts and others as a company that 'gets it' when it comes to automation, and we have also been described as a company with a substantial lead over other providers of automated solutions. Therefore we find it important to be a force in leading this discussion." Participants in the first Webinar learned how Web-based self-service plays a critical role in creating positive customer interaction. Participants in the second Webinar will gain valuable insight into properly evaluating the technology behind CRM systems, and why conventional solutions don't meet the needs of businesses that rely on Web-based customer interaction. The topic of the third Webinar, targeted for the fourth quarter of 2001, will be borne out of the ongoing discussion on September 25. To register or to hear the first Webinar please visit http://www.banter.com/1news/webcasts.shtm. About Banter Banter Inc. builds intelligent technologies to automate everyday communication. Powered by a unique, real-time adaptive engine, Banter's solutions address critical needs in managing information flows and customer relationships including applications for e-mail, on-line self-help, content management and business process automation. Based in San Francisco San Francisco (săn frănsĭs`kō), city (1990 pop. 723,959), coextensive with San Francisco co., W Calif., on the tip of a peninsula between the Pacific Ocean and San Francisco Bay, which are connected by the strait known as the Golden , Banter has offices in New York New York, state, United States New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of , Boston and Israel and is backed by Mayfield Fund Mayfield Fund is a venture capital firm located on Sand Hill Road in Menlo Park, California, home to many of Silicon Valley's leading venture capital firms. Mayfield was founded in 1969 by Tommy Davis, one of the first venture capitalists. , Lucent Venture Partners Inc., and Israel Seed Partners among others. Banter's customers range from members of the Fortune 500 to emerging companies and include such global entities as ABN AMRO ABN AMRO Algemene Bank Nederland-Amsterdam Roterdam Bank (Dutch bank) America, VeriSign, and Wells Fargo Wells Fargo armored carriers of bullion. [Am. Hist.: Brewer Dictionary, 1147] See : Protectiveness Wells Fargo company that handled express service to western states; often robbed. [Am. Hist. Bank. In addition Banter partners with software leaders Remedy, Siebel and others. For more information about how Banter can help your business, please visit the company's website at http://www.banter.com or call toll free 1-877/992-2683. |
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