Banter Hires World-Class Expert On Machine Learning; Dr. Yoav Freund formerly with AT&T Labs Research Center.Business Editors/High-Tech Writers SAN FRANCISCO--(BUSINESS WIRE)--Jan. 22, 2002 Banter, a leading provider of natural language automation technologies, today announced that Dr. Yoav Freund Yoav Freund is a researcher and professor at the University of California, San Diego who mainly works on machine learning, probability theory and related fields and applications. From his homepage: , the co-inventor of boosting technology and a recognized expert in the area of machine learning, has joined the company's algorithm research team. Freund is focusing his work on applying machine learning techniques to the problem of text classification. Freund is best known in the machine learning community for co-inventing "AdaBoost," a learning algorithm that increases the accuracy of classification rules, such as those used to categorize the unstructured written text users submit on Web self-service sites. "As a result of Dr. Freund's contributions to Banter's technology, our applications will enable our customers to achieve even higher levels of accuracy and speed in their Web self-service and auto-response services," said Tom Aden, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Banter. Banter's core software smart engine technology and related applications allow computers to automate unstructured customer interactions such as e-mail and Web-based self-service, reducing stress on other support channels such as voice and resulting in higher customer satisfaction and lower support costs. Banter sells applications directly to end user customers and also OEMs its technology to leading software providers. Banter's applications include Banter Self Help to answer unstructured questions on Web sites, and Banter Reply to automate the routing and response to customer e-mail. From 1993 to 2001, Freund was a member of the machine learning group in Bell Labs Research center at Murray Hill Murray Hill may refer to one of the following places:
With Dr. Robert Schapire, Freund co-chaired the 1997 Conference on Learning Theory (COLT) and served as chair of the COLT steering committee steer·ing committee n. A committee that sets agendas and schedules of business, as for a legislative body or other assemblage. steering committee Noun from 1997 to 2000. In 1999, together with Professor Rakesh Vohra, he organized an international workshop on "online decision algorithms" and held a symposium on modern methods in statistical analysis as part of the 1999 meeting of the American Association for the Advancement of Science American Association for the Advancement of Science (AAAS), private organization devoted to furthering the work of scientists and improving the effectiveness of science in the promotion of human welfare. (AAAS AAAS American Association for the Advancement of Science. ). Dr. Freund continues his academic work as a guest of the machine-learning lab at The Hebrew University of Jerusalem Hebrew University of Jerusalem Independent university in Jerusalem, Israel, founded in 1925. The foremost university in Israel, it attracts many Jewish students from abroad; Arab students also attend. . About Banter Banter Inc. builds intelligent technologies to automate everyday communication. Powered by a unique, real-time adaptive engine, Banter's solutions address critical needs in managing information flows and customer relationships including applications for e-mail, on-line self-help, content management and business process automation. Based in San Francisco San Francisco (săn frănsĭs`kō), city (1990 pop. 723,959), coextensive with San Francisco co., W Calif., on the tip of a peninsula between the Pacific Ocean and San Francisco Bay, which are connected by the strait known as the Golden , Banter has offices in New York New York, state, United States New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of , Boston and Israel and is backed by Mayfield Fund, Lucent Venture Partners Inc. and others. Banter's customers range from members of the Fortune 500 to emerging companies and include such global entities as ABN AMRO America, VeriSign, and Wells Fargo Bank. In addition Banter partners with software leaders Siebel, Avaya, Peregrine and others. For more information about how Banter can help your business, please visit the company's website at http://www.banter.com or call toll free 1-877-992-2683. |
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