Banking services and information technology; the Indian experience.

9788177081763

Banking services and information technology; the Indian experience.

Ed. by R.K. Uppal.

New Century Pub. (Delhi)

2008

215 pages

$32.75

Hardcover

HG3284

The banking sector in India has been a major beneficiary of the inroads made by information technology, changes in regulation, and policies supporting bank strategies. The results have included the introduction of Internet-based banking and other new delivery channels. However, Indian banks are also presented with new challenges, including security and the transition to electronic banking. In these 14 essays, experts on Indian financial markets and the banking industry, examine service quality in e-banks and traditional banks, the relationship between the banking sector and information technology, inclusive banking, security challenges in e-banking, engineering and reengineering in the infrastructure of Indian banks, information technology structures in Indian banking, banking regulatory and taxation issues, banking sector reforms, management of risks, and recommendations for improvement. Distributed in North America by ISBS.

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