Bank of East Asia Becomes First Local Bank in Hong Kong to Adopt Fair Isaac Account Management and Origination Technology.

Business Editors/High-Tech Writers

MINNEAPOLIS--(BUSINESS WIRE)--May 13, 2004

Financial Institution Selects Fair Isaac's TRIAD

and StrategyWare for a More Targeted, Efficient

Approach to Credit Card and Consumer Lending Decisions

Fair Isaac Corporation (NYSE:FIC), the leading provider of analytics and decision technology, today announced that The Bank of East Asia, Limited, Hong Kong's largest independent local bank, will use Fair Isaac's leading portfolio management and account origination solutions to improve risk assessment and enhance portfolio profitability.

Through the agreement, The Bank of East Asia will become the first Hong Kong-based bank to use Fair Isaac's leading TRIAD(TM) adaptive control system for credit card portfolio management. The bank also selected Fair Isaac's StrategyWare(R) decision engine for account origination and plans to utilize the software solutions to manage its credit card and consumer loan portfolios in Hong Kong.

"The complex consumer lending environment and regulatory compliance demands in many of the emerging markets of the Asia-Pacific region pose serious challenges for financial institutions, and that makes the ability to deploy smart, sophisticated decision strategies crucial to achieving growth and profitability," said Andrew Jennings, vice president of Global Account Management Solutions at Fair Isaac. "We believe a more targeted approach to customer and portfolio management will give The Bank of East Asia a distinct competitive advantage."

Fair Isaac's analytics and decision technology will allow the bank to take a more efficient and profitable approach to decisioning when evaluating new accounts and managing its portfolios. By leveraging data, analytics and business expertise, TRIAD and StrategyWare enable the financial institution to design, automate and improve highly customized and complex origination and account management strategies to ensure that each credit decision or offer is tailored to the applicant's risk and potential.

"We are very pleased to be working with Fair Isaac in improving the quality and profitability of our consumer portfolios while more effectively managing risk," said Chan Kay-Cheung, The Bank of East Asia's Executive Director and Deputy Chief Executive. "We also anticipate that Fair Isaac's origination and account management solutions may deliver further strategic benefits as we continuously develop our business in the China market."

Demand for Fair Isaac's advanced risk and account management solutions has increased as financial institutions in the Asia-Pacific market intensify their efforts to meet regulatory compliance goals. TRIAD and StrategyWare play an important role in supporting compliance standards; their application and account behavior scores act as inputs to a financial institution's internal risk assessment methods.

TRIAD will calculate behavior scores developed by Fair Isaac for each account holder, allowing The Bank of East Asia to gain regularly updated insight into the risk and market potential of its customers. The behavior scores can then be used in combination with other decision criteria via TRIAD's Delinquent Collections, Credit Line Management and Performance Based Pricing decision areas to control customer risk, reduce processing costs, and increase account and portfolio profitability.

Using advanced segmentation and multiple scores, StrategyWare will enable the lender to create highly-customized account origination strategies. When a new application is processed, StrategyWare automatically routes it through the chosen strategy based on the client's business rules and preferences and directs it to the right action: e.g. a closer review, a preferred rate or an offer. Strategies also can be tested and refined in a champion/challenger setting using the same adaptive control concepts found in TRIAD.

About The Bank of East Asia

Established in 1918, The Bank of East Asia is the largest independent local bank in Hong Kong with total assets of HK$198 billion (US$25 billion) as of 31 December 2003. Over the years, the bank has gained an international reputation as a professionally managed and highly prudent financial institution that understands customers' needs. The BEA Group now operates more than 100 branches and SupremeGold Centres in Hong Kong, 20 outlets in Greater China, and maintains a strong presence in the U.S.A., Canada, the U.K., the British Virgin Islands, and Southeast Asia. For more information on The Bank of East Asia, please visit its web site at www.hkbea.com.

About Fair Isaac

Fair Isaac Corporation (NYSE:FIC) is the preeminent provider of creative analytics that unlock value for people, businesses and industries. The company's predictive modeling, decision analysis, intelligence management, decision management systems and consulting services power billions of mission-critical customer decisions a year. Founded in 1956, Fair Isaac helps thousands of companies in over 60 countries acquire customers more efficiently, increase customer value, reduce fraud and credit losses, lower operating expenses and enter new markets more profitably. Most leading banks and credit card issuers rely on Fair Isaac solutions, as do insurers, retailers, telecommunications providers, healthcare organizations and government agencies. Through the www.myFICO.com Web site, consumers use the company's FICO(R) scores, the standard measure of credit risk, to manage their financial health. For more information, visit www.fairisaac.com.

Statement Concerning Forward-Looking Information

Except for historical information contained herein, the statements contained in this press release that relate to Fair Isaac, including statements regarding its TRIAD and StrategyWare software offerings, and the benefits to be derived from these offerings, are forward-looking statements within the meaning of the "safe harbor" provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements are subject to risks and uncertainties that may cause actual results to differ materially, including any unforeseen technical difficulties related to the implementation, use and functionality of the offerings, the risks that customers will not perceive material benefits from the offerings, failure of the products to deliver the expected results, the possibility of errors or defects in the offerings, regulatory changes applicable to the use of consumer credit and other data, and other risks described from time to time in Fair Isaac's SEC reports, including its Annual Report on Form 10-K for the year ended September 30, 2003, and quarterly report on Form 10-Q for the period ended March 31, 2004. Forward-looking statements should be considered with caution. If any of these risks or uncertainties materializes or any of these assumptions proves incorrect, Fair Isaac's results could differ materially from Fair Isaac's expectations in these statements. Fair Isaac disclaims any intent or obligation to update these forward-looking statements.

Fair Isaac, TRIAD, StrategyWare and FICO are trademarks or registered trademarks of Fair Isaac Corporation, in the United States and/or in other countries. Other product and company names herein may be the trademarks of their respective owners.