Bank of Communications Nanjing First in China to Implement Gasper's Automated ATM Management System; Gasper Vantage Deployed as Part of NCR Self-Service Solution.Business Editors/High-Tech Writers NANJING, China--(BUSINESS WIRE)--Aug. 7, 2003 Bank of Communications' Nanjing branch has concluded the first phase of their implementation of Gasper gasp·er n. Chiefly British Slang A cigarette. Vantage, an automated ATM management system for automated teller machine automated teller machine (ATM), device used by bank customers to process account transactions. Typically, a user inserts into the ATM a special plastic card that is encoded with information on a magnetic strip. (ATM) management. Working with NCR (NCR Corporation, Dayton, OH, www.ncr.com) A technology company specializing in financial terminal transactions, retail systems and data warehousing. Until the late 1990s, NCR was heavily invested in the hardware side of the industry, known worldwide as a major manufacturer of computers and its wholly-owned, independent subsidiary, Gasper Corporation, the Nanjing branch's implementation of Gasper Vantage is the first of its kind in China and represents a significant advancement of the branch's ATM management capabilities. Gasper Vantage allows the Nanjing branch to monitor the status of all of the different brands of ATMs in its network and automatically dispatch service teams when ATMs go out of service. "NCR and Gasper are helping us to build a better network and provide better service to our valued customers," said Wang Jin Wang Jin (王进) is a character in the epic Chinese tale, Water Margin. He is featured most prominently in the early chapters of the novel, as an imperial drill instructor who offended Gao Qiu and had to flee the capital. Min, Nanjing branch's Assistant General Manager, Electronic Banking. Gasper Corporation's solutions are used by more than 160 deployers and processors in 38 countries to manage over 200,000 self-service terminals, primarily ATMs. The Nanjing branch is already seeing benefits from its use of Gasper Vantage. "The first thing we discovered when we implemented the system was that our ATM availability was lower than we thought. This might not sound like good news, but the reality is that you can't fix something if you don't know Don't know (DK, DKed) "Don't know the trade." A Street expression used whenever one party lacks knowledge of a trade or receives conflicting instructions from the other party. it's broken. Now that we have a realistic picture of the performance of our network, we can take actions to improve the availability of our ATMs and that's good news for everyone involved," said Wang. CK Chan, general manager, Financial Solutions Division, Hong Kong Hong Kong (hŏng kŏng), Mandarin Xianggang, special administrative region of China, formerly a British crown colony (2005 est. pop. 6,899,000), land area 422 sq mi (1,092 sq km), adjacent to Guangdong prov. & China agrees. "This implementation really is groundbreaking for us in China. It demonstrates the importance of a total solution. Organizations that deploy ATMs and other self-service devices have business justifications for doing so. Even the best hardware will be out of service from time to time. That's where great software like Gasper Vantage plays a significant role. Bank of Communications' Nanjing branch saw that we weren't just a hardware vendor, but had a total solution that included software and services and that's why they are seeing results now." Chan hopes this is only the beginning. "We're hoping that other banks in China will see the success that Nanjing branch is having and work with us to get them the same results." About Gasper Corporation Gasper Corporation, the world leader in self-service management, is a wholly-owned, independent subsidiary of NCR. Gasper offers comprehensive solutions that are specifically tailored to solve self-service management problems. The company's solutions monitor self-service terminals (SSTs) and manage the entire support process to maximize availability, profitability and customer satisfaction for self-service networks worldwide. Headquartered in Dayton, Ohio Dayton is a city in southwestern Ohio, United States. It is the county seat and largest city of Montgomery County. As of the 2005 census estimate, the population of Dayton was 158,873. , the company's solutions are used to manage more than 200,000 SSTs worldwide. Visit the Gasper Corporation web site at www.gasper-corp.com. About NCR Corporation (company) NCR Corporation - Electronics company mainly active in the midrange server market. NCR was founded 1884 as National Cash Register Company. It joint the computer industry in th 1950s. NCR Corporation (NYSE NYSE See: New York Stock Exchange :NCR) is a leading global technology company helping businesses build stronger relationships with their customers. NCR's ATMs, retail systems, Teradata(R) data warehouses and IT services provide Relationship Technology(TM) solutions that maximize the value of customer interactions. Based in Dayton, Ohio, NCR (www.ncr.com) employs approximately 29,600 people worldwide. NCR and Teradata are trademarks or registered trademarks of NCR Corporation in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. and other countries. |
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